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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

TEXT2DRIVE

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The Most Powerful & User-Friendly Auto Dealership Customer Experience Suite. Improve communications and drive increased revenue, customer retention, & CSI.

Unify your fixed ops, service, sales & marketing teams with a comprehensive single sign-on solution TEXT2DRIVE is the leading revenue-generating and customer experience and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop, tablet, or smartphone. Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. The TEXT2DRIVE™ fixed ops customer experience suite offers a full-featured communications platform designed to fulfill customers' needs for convenience, speed and hands-off customer service. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success:
• 35% Increase in CSI Scores**
• 76% of 4.7 Million Monthly Messages Are Automated*
• Declined Service Reminders Added $6,643/mo On Average*
• Service Appt. Reminders Increased Show Rates By 6.5% On Average*
• 54% Decrease in Parts Obsolescence
• $125 Increase in RO Totals When Video Utilized on Average*
• 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online*
• And More

The fact is, all customer experience and text messaging communications platforms are not created equal. Most lack the full suite of features that are critical for helping your dealership increase service revenue, boost vehicle sales and improve Customer Satisfaction Index (CSI) scores and customer retention. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice:
• Intelligent lifecycle automation
• Speed CheckOut™ mobile bill pay with FraudProtect™
• Complete digital MPIs
• Video, voice and text messaging
• Interact™ website coupons, live chat, schedule appt. & more
• Parts obsolescence interface
• Declined services interface
• Group chat/employee chat
• Double opt-in for marketing messaging
• Hands-free safety recall text message notifications
• Vehicle health report alerts
• Proudly made in the USA
• US-based customer support
• TCPA Compliant

THESE FEATURES ARE CRITICAL FOR ENSURING YOUR CUSTOMER EXPERIENCE SOFTWARE IS EFFECTIVE. Your dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today!

10/28/2026

End of the month. Everyone's trying to squeeze in before things get busier. You're one of them, hoping your car's done before the weekend.

A text lands: running a little behind, but still on track for today. That's it. No apology essay, no excuses, just a straight answer.

Sometimes the best customer experience is simply knowing what's going on before you have to ask.

10/23/2026

It's the busiest week of the month and your advisor's phone is going nonstop. But the text about your brake job doesn't get stuck behind six other calls.

You see it, you reply, you're done. No hold music, no callback, no wondering if your message got lost in a stack of other conversations happening at the same time.

That's why texting works so well during busy weeks. It keeps work moving without asking everyone to stop what they're doing.

10/21/2026

The service lane is obviously slammed. The parking lot made that clear at drop-off. So a text showing up mid-afternoon just to say the car's next in line isn't really expected.

It's a small thing, sending an update during the busiest week of the month instead of the quietest one. But that's exactly when it matters most, because it's the moment customers are most likely to wonder what's going on.

Sometimes a simple update is all it takes to reassure someone they haven't been forgotten.

10/16/2026

You show up right on time to pick up your car. Except it's not ready, and nobody told you that before you got there.

Now compare that to the version where a text landed an hour earlier: running behind, ready by 4 instead of 3. You show up at 4 instead, and the whole thing barely registers.

Same delay. Completely different experience. Communication made the difference.

10/14/2026

Same phone that booked the appointment. Same phone that paid the bill. The only time you touched the front counter was to grab your keys on the way out.

It isn't really about the phone. It's about removing the little interruptions that used to feel like part of every service visit.

When everything works together, the whole experience feels easier.

10/09/2026

You're not even thinking about your car when the text comes through: running about 30 minutes behind, we'll have it ready by 3 instead of 2:30.

Nobody called you scrambling for an excuse. Nobody made you find out the hard way by showing up early and waiting. Your advisor just told you before you had to ask.

That's the kind of communication customers remember because it keeps small delays from becoming frustrating ones.

10/07/2026

You dropped the car off for a tire swap, but the tech noticed something else while it was up on the lift. Instead of a callback that might catch you at a bad time, a text lands with the details and a simple reply option.

You tap yes from the line at the grocery store, and by the time you're loading bags into the trunk, the shop already has the go-ahead.

That's how a busy day keeps moving. One quick reply, and everyone can keep doing what they were already doing.

10/02/2026

A reminder text. A link to approve a repair. A quick update while you wait. None of it felt like a big deal in the moment.

But add it all up, and that's the whole reason you didn't think twice about where to take your car next time.

Small moments build trust one text at a time. That's really all convenience is.

09/30/2026

The part didn't come in on time. Instead of finding that out by calling the dealership and waiting on hold, a text comes through: the part's delayed, here's the new estimate, sorry for the wait.

It wasn't the update anyone wanted. But it meant nobody was left wondering what happened or chasing someone down for an answer.

Bad news is always easier to hear when it arrives before you have to ask for it.

09/25/2026

Nothing about your last service visit was remarkable. No confusion. No chasing anyone down for an answer.

You got a reminder the day before. A text when the work started. A payment link when it was finished. You picked up your keys and headed home.

That's what a great service experience usually looks like. Nothing memorable happened because everything simply worked.

Address

205 W Highland Avenue Suite 308
Milwaukee, WI
53203

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://text2drive.com/

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