The Smarter Service

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The Smarter Service

The Smarter Service is a provider of personalized technology concierge services for older adults, senior living communities, and active adult communities.

Located in Los Angeles, CA

09/10/2026

Scams are getting smarter, and helping older adults stay one step ahead matters more than ever 💙

After a recent scam scare at The Covington in Aliso Viejo, our Tech Concierge, Caleb, stepped in to help. He hosted a resident presentation on Trend Micro Scam Check, a tool he personally tested and vetted to help identify suspicious texts, emails, calls and websites.

Through our partnership with Trend Micro, interested residents received a complimentary year of Scam Check, along with hands-on help from Caleb to get set up and feel comfortable using it.
The response was incredible!

Because great tech support isn’t just about recommending a tool. It’s about taking the time to explain it, answer questions and help people feel more confident navigating technology safely.

👏 Thank you to Caleb, Trend Micro and The Covington for helping residents stay safer and more confident online!

Episcopal Communities & Services
TrendAI

09/09/2026

A deep dive into the premier global gathering for longevity and aging innovation at the Palais des Festivals in Cannes, France. Jerome Pigniez, Ignacio Virguez, and Nicole Will break down how international collaboration, AgeTech breakthroughs, and senior care ecosystems are reshaping the global Silver Economy.

Tech Smarter airs on Wednesday from The Smarter Service profile page at 1pm ET / 10am PT.

09/07/2026

This Labor Day, we’re celebrating connection, independence and the people who are always willing to lend a helping hand 💙

At The Smarter Service, that means helping older adults feel more confident, connected and independent with technology, without the frustration.

Here’s to a well-earned day to relax, recharge and connect with the people who matter most.

Happy Labor Day from The Smarter Service! 🇺🇸

09/03/2026

If you are grabbing a coffee or traveling this weekend, you might be tempted to connect to the Free Public Wi-Fi.

While free Wi-Fi is great for reading the news or checking the weather, it is not secure. Because it is an open network, cybercriminals can easily peek at the information you are sending. Logging into your bank on public Wi-Fi is the digital equivalent of shouting your password across the room!

The Golden Rule:
If you need to check your bank account, pay a bill, or buy something online, wait until you are on your secure home Wi-Fi, or temporarily switch over to your phone's cellular data.

Stay safe and have a wonderful weekend! 🛡️

09/02/2026

Managing over 600% growth means finding tech solutions that scale. Terry Rogers, CEO of Sodalis Senior Living, joins us to discuss his core thesis on how Baby Boomer retirement demand, artificial intelligence, and longevity science intersect, and how to protect frontline caregiver workflows while managing rapid regional expansion.

Tech Smarter airs on Wednesday at 1pm ET. 10am PT from The Smarter Service profile page.

08/31/2026

💥 Fearless Fridays: Real Resident Stories. Real Digital Confidence. 💥

Not every technology success story starts with solving a problem. Sometimes, it starts with pure curiosity. 💡

Jim, a resident at The Towne House (a Senior Living community), had a unique goal: he had always wanted to build his own Linux Mint computer! But he didn’t want someone to just do it for him—he simply wanted a little help getting started.

With some expert guidance and encouragement from his Tech Concierge, Lanyah, Jim got exactly what he needed to take the first step. From there? He completed the installation all by himself! 💻🛠️

That is what great technology support looks like. It isn't about taking over; it's about giving older adults the confidence, knowledge, and encouragement to discover what's possible for themselves. Because every new skill builds confidence, and confidence opens the door to even more learning, exploration, and independence.

We are so incredibly proud of Jim and honored to be part of these empowering moments every day! 💙

Let's cheer Jim on in the comments! 👇 And tell us what is a new skill, tech or otherwise, that you've always been curious to learn?

08/28/2026

Happy Friday! If you are meeting up with friends or family this weekend and need to send someone an address, don't try to memorize it or write it down just to re-type it in a text message. Use the smartphone "Magic Trick" instead: Copy and Paste!

How to do it:
1️⃣ Tap and hold your finger on the address (or recipe, or phone number) until it highlights in color and a little menu pops up.
2️⃣ Tap 'Copy'.
3️⃣ Go to your text message, tap and hold the empty typing space, and select 'Paste'.

It instantly moves the information over without a single typo! Give it a try when making your weekend plans today! ☀️

08/26/2026

How can technology both make a senior living dining room feel more human and less institutional? In this episode of Tech Smarter, we sit down with David Koelling, the culinary entrepreneur and mastermind behind Strategic Dining Services (SDS). Discover how backend tech can absorb operational chaos, combat food cost inflation, and free up staff to do what they do best: build meaningful face-to-face connections with residents.

Tech Smarter airs on Wednesday at 1pm et, 10am pt from The Smarter Service profile page. Join us & bring your questions!

08/20/2026

💙 BIG NEWS! We’re incredibly excited to share that The Smarter Service has been named a finalist in TWO categories of the 2026 McKnight’s Excellence in Technology Awards!

🏆 Quality
🏆 Resident Engagement & Recreation

Our submission, “BHI Turns Fraud Prevention into High-Engagement Resident Programming,” recognizes our vital work with our partner community, BHI Senior Living / The Barrington of Carmel, and our cybersecurity partner, Trend Micro.
With online scams and fraud becoming a serious issue for older adults, we wanted to do more than just warn residents. Together, we created a hands-on, approachable program combining fraud education, cybersecurity tools, and ongoing support from our Tech Concierges.

And the residents showed up in a big way! Participation was 90% higher than typical community educational programming, with strong repeat attendance and overwhelmingly positive feedback.

We’re so proud to see this work recognized alongside amazing innovators in senior living, and we are so grateful to BHI Senior Living and Trend Micro for their partnership. Congratulations to all of this year’s finalists! 💙

🔗 See the full list of finalists here: https://www.mcknightsseniorliving.com/news/finalists-announced-in-16th-annual-mcknights-tech-awards-competition/

🗓️ Join us! Winners will be announced September 16th during the virtual McKnight’s Technology Awards + Summit. We’ll be tuning in and hope you’ll join us!

👉 Register for free here: https://mltc-resources.mcknights.com/free/w_defa10740/prgm.cgi?a=1

08/19/2026

Deploying autonomous robots across senior living and healthcare isn't about replacing human care it's about tackling staff burnout and operational strain. In this episode, we sit down with Sanjeev Shetty, Co-founder and CEO of HelloGard Robotics, to explore how Robotics-as-a-Service (RaaS), AI fleet management, and smart automation are solving critical labor shortages. Sanjeev shares real-world insights on moving past novelty robotics, integrating multi-robot fleets into daily community workflows, and reducing staff strain while boosting operational efficiency.

Tech Smarter airs on Wednesday from The Smarter Service profile page at 1pm ET / 10am PT.

Address

5250 Lankershim
Los Angeles, CA
91602

Website

http://thesmarterservice.com/

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