06/19/2026
Jackson General Hospital Earns National Recognition from Becker’s Hospital Review for Exceptional Patient Experience
RIPLEY, W.Va. — Jackson General Hospital has once again been recognized by Becker’s Hospital Review as one of the nation’s most highly recommended hospitals by patients, earning a place on Becker’s prestigious May 2026 list of “Hospitals Patients Would Highly Recommend.”
The recognition is based on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data collected and reported by the Centers for Medicare & Medicaid Services (CMS). The patient recommendation rating reflects whether patients would recommend a hospital to their friends and family based on the care and experience they received.
According to Becker’s, 765 hospitals nationwide achieved the highest five-star patient recommendation rating. Jackson General Hospital was one of just 14 hospitals in West Virginia to receive this distinction, placing the organization in the top 12% of the nation’s hospitals recognized for exceptional patient experience and community trust.
Becker’s Hospital Review is one of the nation’s leading healthcare publications, providing news, rankings, and analysis for healthcare executives and organizations across the country. The publication’s patient recommendation rankings are based on publicly reported CMS data and serve as a valuable measure of patient satisfaction and confidence in their healthcare providers.
“This recognition is especially meaningful because it comes directly from our patients,” said Candace Miller, President and CEO. “Every survey response represents someone who trusted us with their care, and there is no greater honor than earning that trust. We are incredibly grateful to our patients, families, and community for choosing Jackson General Hospital.”
The hospital is also proud to stand alongside fellow WVU Medicine hospitals recognized on this year’s Becker’s list. Together, these organizations demonstrate WVU Medicine’s commitment to providing exceptional care and outstanding patient experiences throughout West Virginia.
For Jackson General Hospital, the recognition reflects the dedication of physicians, advanced practice providers, nurses, clinical staff, support teams, volunteers, and leaders who work each day to provide compassionate, patient-centered care close to home.
https://www.beckershospitalreview.com/rankings-and-ratings/765-hospitals-patients-would-highly-recommend/