04/30/2026
Behind every diagnosis and every treatment decision is a dedicated laboratory team working with precision, care and heart.
At Mercy Health — Willard Hospital, the lab team, led by Pam Kern, brings both expertise and creativity to their work. Their recent Toy Story–inspired display in the main waiting area was more than just fun décor; it reflected the team’s commitment to creating a welcoming, positive experience for patients and visitors.
While their work often happens behind the scenes, the laboratory team plays a critical role in patient care every single day. Through collaboration, attention to detail and a genuine passion for helping others, they support caregivers across the hospital and help ensure patients receive accurate, timely care.
This teamwork and dedication are just one example of how Mercy Health – Willard continues to put patients first—combining advanced diagnostics with compassion, creativity and community spirit.
