MH Care Support Coordination

MH Care Support Coordination At MH Care Supports we are passionate about supporting our participants needs so that they get the best out of their NDIS plans. Offering support coordination.

We work closely with the whole care team providing a holistic approach to supporting you.

It's our birthday!  Looking back over the past year, I am pretty blown away with how quickly MH Care has grown and thriv...
10/09/2026

It's our birthday!

Looking back over the past year, I am pretty blown away with how quickly MH Care has grown and thrived. Thank you so much to;
- our participants who've put their trust in us
- the providers who've referred their clients to us
- my staff who embody everything MH Care stands for
- my personal supports who believed in me all the way

May the next year & all years beyond be as amazing as this one.

My heatfelt thanks,
Mel

29/08/2026

If money were my motivation, I would never have chosen to become a registered NDIS provider. I could have worked independently, avoided the enormous costs and compliance requirements, and kept far more of what I earned.

Instead, I chose registration because standards matter. Accountability matters. Most importantly, the people who trust us with their support deserve a provider committed to doing things properly.

After 31 years as a mental health nurse, supporting people remains my passion—and I will never give that up.

At IMS Support Services, we work tirelessly to maintain our NDIS registration and provide safe, reliable and high-quality care. We offer a broad range of NDIS supports and are currently welcoming new participants.

If you or someone you care about needs experienced, compassionate support, please reach out.

25/08/2026

NDIS CHANGES START THIS THURSDAY, 27 AUGUST:

There’s a lot of information going around about the new NDIS laws, so I’m going to try to make this really bloody simple.

Your current NDIS plan and funding won’t suddenly change on Thursday. You can keep using your plan and supports as usual, and the new access and eligibility rules don’t start yet.

What does change on Thursday is some of the law sitting behind the NDIS.

1. Asking for your plan to be reassessed early gets harder.

This is about asking the NDIA to reassess your whole plan before your normal reassessment date.

From Thursday, only you, your plan nominee or your child representative can request this.

There needs to have been a significant and ongoing change in your disability support needs, your ability to do everyday things, your living arrangements, education, work or the unpaid support available to you.

The NDIA then has 90 days to decide whether it will reassess your plan.

This does NOT remove urgent or short-term plan changes. You can still request those through a plan variation.

2. There are new legal requirements to keep records.

Participants: 3 years

Nominees: 5 years

Providers: 7 years

The NDIS Rules will give us more detail about exactly what records need to be kept.

The NDIA has also said that if you can’t provide the records needed to show that NDIS funding was used correctly, you may have to pay that money back.

If you self-manage, this is particularly important.

Keep your invoices, receipts, payment records and anything else showing what support or item was purchased and what was paid.

3. The NDIA gets stronger powers to demand information.

The NDIA will have stronger powers to require information from participants and providers where it is investigating compliance, fraud or whether NDIS requirements have been followed.

There are also stronger enforcement powers and new civil penalties for providers who fail to comply with certain legal requirements.

4. The Minister gets new powers over NDIS prices.

The Minister will be able to formally set maximum prices for NDIS supports.

That does NOT mean NDIS prices change this Thursday.

Current pricing arrangements continue for now.

5. The NDIA can use computer systems to automate some administrative work.

That includes things such as processing claims and payments.

The NDIA says decisions that are complex, involve discretion or require judgement will still be made by people.

It will also have to publish information about where and how automated systems are being used.

That’s what changes this Thursday 27th August 2026.

Then we get to October 2026 when 2 major changes will begin to rollout.

The first affects funding for social, civic and community participation and capacity building daily activities.

Those budgets will start being reset under the new arrangements when individual plans are reassessed or renewed.

That does NOT mean everybody’s funding changes in October.

It is supposed to happen progressively as people reach a plan reassessment or renewal.

There will also be a new way to vary plans for people with high support needs who require continuous 24-hour disability-related care.

The second October change is one people really need to know about.

The NDIA will be able to suspend a participant’s plan if they don’t respond to requests for information.

They can’t just suspend it after one missed email.

The NDIA says it must first make reasonable attempts to contact the participant, nominee or authorised representative, which it currently describes as at least five attempts over an extended period.

So please make sure the NDIA has your correct contact details and don’t ignore requests for information. If they call you and you’d prefer to have everything in writing, you can ask them to send the request to you by email. You can also follow up the call yourself by email and ask that any further requests or communication about the matter be provided in writing.

There are more changes coming after October, but they are not happening this Thursday, and I’ll break those down separately before they start.

The next dates include changes to claiming from December 2026, plan renewals and reasonable and necessary supports from February 2027, the new planning system from April 2027, provider registration and plan management changes later in 2027, and the major access and eligibility changes from January 2028.

For right now, the main things to know are:

Your current plan does not suddenly change on Thursday.

Keep your records.

Keep copies of anything you send the NDIA and anything they send you.

Make sure your contact details with the NDIA are up to date.

Don’t assume every scary thing you hear about the new legislation starts this week. It doesn’t.

The legislation is being rolled out in stages.

The first stage starts Thursday.

This is current as at 25 August 2026.

25/08/2026
19/08/2026

Looking for a way to move your body, meet new people and have fun?

Come along to one of our Latin dance classes.
Salsa Wednesday 7:30pm & Bachata 7:30pm.

Absolutely no experience necessary, but also lots to learn if you already know your way around the dance floor.

No need to book. Just come on down to The Old Church on the Hill and let your feet (and hips) do the rest!

18/08/2026

💛 NDIS CHANGES, DON’T PANIC!

You may have seen some news this morning about new NDIS legislation being passed.

We know that whenever there are NDIS changes, it can be confusing, overwhelming and honestly… a little scary.

So, here’s the simple version:

Firstly, nothing is changing overnight!

The changes will be introduced over time, and there is still a lot of information to come about exactly how and when they will happen.

Some of the changes include:

⭐️ Who can access the NDIS – there will be changes to how eligibility and support needs are assessed.

⭐️ What the NDIS will pay for – there will be clearer rules around what NDIS funding can and can’t be used for.

⭐️ Your NDIS plan – there will be changes to how plans work, including plan lengths, funding periods and what happens to unused funding.

⭐️ Support Coordination & Plan Management – changes are coming to how these supports are delivered and funded.

⭐️ SIL and some higher-risk supports – there will be changes around how some providers operate and the rules they need to follow.

⭐️ Fraud and misuse of funding – the NDIA will have stronger powers to make sure NDIS funding is being used correctly.

💛 But what do you need to do right now?

Nothing.

Please don’t panic, cancel supports or make changes because of something you’ve seen on Facebook or in the news.

As the changes are introduced and we receive clearer information, we will explain what they mean for you and help you through them.

That’s what we’re here for.

The NDIS might be changing, but our support for you isn’t!

We’ll keep you updated as we know more!
Mel and Emily!

18/08/2026

😭😢

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