04/09/2026
๐ QUALITY BUSINESS AWARD WINNER โ THANK YOU! ๐
Tonight, I am incredibly proud and humbled to share that Emergency Response & Security Services Pty Ltd / New England North West First Aid Training & Security Services has been named a winner of a Quality Business Award.
While our name might be on the award, this recognition belongs to far more people than just me.
To every customer, client, organisation, workplace and student who has chosen to support our business โ thank you.
Whether you have trusted us to train your staff, complete your First Aid or CPR training, provide security services, support an event, or assist your organisation with emergency response and safety services, every booking and every recommendation has helped us build the business we have today.
We don't take that trust for granted.
To our staff and trainers โ thank you for the professionalism, knowledge, commitment and genuine care you bring to what we do. Our reputation is built every time one of you walks into a classroom, workplace, event or job wearing our name. This award is recognition of your work too, and I am extremely proud of the team we have built.
To Elizabeth and my family, thank you for everything that happens behind the scenes that very few people ever see โ the long days, late nights, phone calls, paperwork, travelling, changing plans and the sacrifices that come with building a family business.
When we started this journey, the goal was never simply to become another training or service provider.
We wanted to build a local business that people could trust โ one that delivers quality training, professional service and genuine support to the communities, businesses and organisations throughout the New England North West and beyond.
We have continued to grow, diversify and take on new opportunities, but the principles behind the business haven't changed:
Quality. Professionalism. Integrity. Community. And looking after people.
Receiving this award tonight is a wonderful reminder that the hard work taking place behind the scenes is being recognised.
There is still plenty ahead for us, and we're certainly not finished growing.
But tonight, I simply want to say:
Thank you.
Thank you to our customers for choosing a locally owned business.
Thank you to our clients for continuing to place your trust in us.
Thank you to everyone who recommends us and supports what we're building.
And most importantly, thank you to our incredible team and families who make it possible.
๐ Proud to be a Quality Business Award Winner.
From all of us at Emergency Response & Security Services Pty Ltd and New England North West First Aid Training & Security Services โ thank you for being part of our journey.
Jamie Day
Director
Emergency Response & Security Services Pty Ltd