Start Hartlepool

Start Hartlepool Start is a drug and alcohol support service. It gives free and confidential treatment to help people get back on their feet.

No matter what advice or level of support you need, we'll be here for you.

This week, we’re celebrating the incredible volunteers who make such a difference at Start 💙We’re lucky to have such ded...
04/06/2026

This week, we’re celebrating the incredible volunteers who make such a difference at Start 💙

We’re lucky to have such dedicated, passionate and versatile people supporting the work we do every day. Today, we’d like to shine a light on three amazing individuals who give their time to benefit our service, our clients and the wider community 👇

✨ Sam – Sam leads our weekly art sessions at Hartlepool Art Gallery, where she’s built fantastic relationships with attendees. She’ll also play a key role in our September exhibition for National Recovery Month. Outside of Start, Sam co-chairs Pool Together for Wellbeing , a true community champion!

✨ Natalie – Since joining last October, Natalie has become an invaluable part of the Start family. She supports our Health Liaison/Harm Minimisation Lead in the community and also volunteers with Recovery Connections. Having recently completed a Health & Social Care qualification, she’s now looking to take the next step into employment in the field

✨ Joanne – At the beginning of her volunteering journey with us, Joanne is shadowing teams and starting training. She also volunteers with Recovery Connections and has recently graduated as one of their ambassadors – an incredible achievement!

All three represent Start and our clients brilliantly, and their impact is truly valued 🙌

Interested in volunteering with us?

📧 Get in touch with Billy Knight at [email protected]

Are you a young person in Hartlepool and worried about drugs or alcohol?Start Young People’s service offers:✔ 1–1 suppor...
04/06/2026

Are you a young person in Hartlepool and worried about drugs or alcohol?

Start Young People’s service offers:
✔ 1–1 support
✔ No judgement
✔ A safe, confidential space

You can talk to us about anything at your own pace, we’re here to listen and help, not tell you what to do.

Find out more at starthartlepool.co.uk

Hepatitis C can be treated.If you test positive, we’ll make sure you’re fully supported: ✅Referral to specialist care✅Pe...
03/06/2026

Hepatitis C can be treated.

If you test positive, we’ll make sure you’re fully supported:
✅Referral to specialist care
✅Personalised treatment plan
✅Medication delivered to you
✅Ongoing support throughout

Treatment usually lasts around 12 weeks and many people are cured.

Please note we only offer tests and vaccinations for those in our service.

You don’t have to face it alone.

Are you a young person or parent and not sure where to go for help with drug or alcohol use?🌟The Young Person's team at ...
02/06/2026

Are you a young person or parent and not sure where to go for help with drug or alcohol use?🌟

The Young Person's team at Start is here to offer real support with no judgement, no pressure to young people and their families.

We work with young people to understand what’s going on in their lives and offer support that actually fits. That might mean having a chat about substance use, helping you feel safer, or working towards goals that matter to you.

Everything is confidential, and everything is led by you.

You don’t have to have all the answers, our expert team are on-hand to help you on your recovery journey.

Find out more at starthartlepool.co.uk

Today is the start of National Volunteer Week, and we’re celebrating the incredible people who make Start what it is. 💙V...
01/06/2026

Today is the start of National Volunteer Week, and we’re celebrating the incredible people who make Start what it is. 💙

Volunteers play a vital role in supporting communities, offering their time, empathy and lived experience to help others feel seen and supported.

At Start, that contribution helps us reach more people, build stronger connections, and make a lasting difference every day.

This National Volunteer Week, we recognise the value volunteers bring and we’re incredibly grateful to those who give their time to be part of what we do. 💙

Fantastic to be part of this event thanks so much to Cornerstone Supported Housing and Counselling and FC Hartlepool for...
28/05/2026

Fantastic to be part of this event thanks so much to Cornerstone Supported Housing and Counselling and FC Hartlepool for bringing everyone together!

An amazing £1,062.35 was raised 👏

A brilliant achievement for everyone involved.

Great to see our very own Billy Knight there, supporting conversations around drug and alcohol support and helping raise awareness of Start services in Hartlepool 💙 Billy also walked away with the Man of the Match award!

Partnership working like this is key to reaching the people who need us most.

Did you know we offer Hepatitis testing at Start?Hepatitis is an inflammation of the liver caused by viral infections li...
26/05/2026

Did you know we offer Hepatitis testing at Start?

Hepatitis is an inflammation of the liver caused by viral infections like Hep B and Hep C.

If you’ve ever:
• Shared needles or equipment
• Used shared pipes or straws
• Shared toothbrushes or razors
• Had tattoos abroad

You could be at risk.
✅ Quick, simple finger-prick test
✅ Confidential support
✅ Results shared with you

If needed, we’ll support you every step of the way. Please note we only offer tests and vaccinations for those in our service.

👉 Get in touch with Start to book your test or find out more at Starthartlepool.co.uk

Last week, Start hosted a Substance Misuse Awareness training session at the new Whitby Street building. Attendees inclu...
20/05/2026

Last week, Start hosted a Substance Misuse Awareness training session at the new Whitby Street building. Attendees included Start volunteers, Recovery Connections ambassadors, trainee social workers, and representatives from Hartlepool Carers. The session was delivered by Start’s own Russ, Harm Reduction Lead.

Well done to everyone who took part - pictured here holding their certificates.

Taking the step to ask for help or support with drug or alcohol use can be scary at first. But our team of experts are h...
18/05/2026

Taking the step to ask for help or support with drug or alcohol use can be scary at first. But our team of experts are here to help you start your recovery journey by providing free, non-judgemental support to help you on your way to recovery.

Find out more at starthartlepool.co.uk

DId you know you can now start making online referrals to Start Drug and Alcohol Support Service?If you or someone you k...
15/05/2026

DId you know you can now start making online referrals to Start Drug and Alcohol Support Service?

If you or someone you know needs support with drug or alcohol use, click the link below to complete the online referral form, and a member of the team will get in touch and discuss next steps and treatment.

👉Click here to complete the referral form: https://hartlepool-self.achieveservice.com/.../Drug_and...

If you’re unsure how Start can support you, please visit starthartlepool.co.uk to learn more about how we can help you on your recovery journey 🌟

Address

17 Whitby Street
Hartlepool
TS247AB

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 7pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441429285000

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