BY Training Services

07/06/2026

First aid at work 3 day training

I have space on an upcoming blended course (1 day online 2 face to face) on 16th & 17th June at Norwich City Football Club. Can me endorsed paediatric also if required.

Special rate £250pp

Email me : [email protected]

Call ☎️ 01603 722214

15/05/2026

Keep your dental team confident, compliant, and ready for emergencies.

CPR for Dental Practice Training�• Tailored for dental settings�• Hands‑on skills for cardiac arrest, choking, and medical emergencies�• Meets regulatory and professional requirements�• Ideal for full-team annual updates
Professional instructors. Practical scenarios. Certification included.

To book your session, get in touch.

Email: [email protected]
☎️ 01603 722214

We also offer Emergency First aid at work if you have a practice with more then 5 staff you may need a “fully trained” first aider.

15/04/2026

EMERGENCY FIRST AID AT WORK

We have spaces on our next EFAW at Norwich City Football Club on 29th April 2026 9am-4pm. Cost £115 discount for 2 or more places.

Contact Michelle on [email protected]

25/03/2026

Last night we held an emergency first aid course for our committee members and volenteers with local company BY Training Services it was wonderful to welcome The Walled Garden Shop at Plumstead and Garden Room Designs who also came along to gain knowledge.

25/03/2026

Hello everyone. For those who don’t know me I am Michelle I am the head trainer/owner of BY Training. It’s me who you deal with when making enquirers and bookings.

I deliver the bulk of the training with the assistance of my great team. Gill, Lizanne, Kerri.

I love meeting people and teaching them to save lives. Sadly we never know when we may need these essential skills.

I have been training First Aid and CPR since 2003 when it used to be a duo with my Mum, Yvonne (she’s mainly retired now)

I have a husband, a little boy who is 4 years old and 5 dogs. I love travel, good food, good wine, working my dogs & spending time with my family.

23/02/2026

Celebrating 30 years of delivering courses.

Hands on team CPR in the dental chair.

Another busy week of training people to save lives.

Get in touch for your First Aid training needs. Courses delivered in house or at our venue. Friendly real life trainers who keep it realistic.

First aid at work
Emergency First aid at work
Appointed persons
Medical emergencies and basic life support for dental practices
Family first aid
Basic life support
AED courses
And more ……..

[email protected]
01603 722214

12/02/2026

New hand placement for babies……

24/01/2026

This is a great scheme

Imagine an emergency unfolding. We’re on our way, but you’re already there. That’s why we need you – because your actions in those first few minutes could save a life. And the good news? You don’t need to be a doctor to help.

23/07/2025

This is interesting. Something I’ve said I thought would happen in the future I mention this on my courses often and well done EEAST for being the first in the country!!

https://www.eastamb.nhs.uk/newsroom/advanced-paramedics-to-provide-video-support-for-cardiac-arrest-calls?fbclid=IwQ0xDSwLuAZJleHRuA2FlbQIxMQABHtrerI6kZfBDtEZzoPlwDGDi6cciJx4izdkJoByn-RcwEnuCD0imEXE7t1gq_aem_NTBeVK51oozWbFyY7riEGg

East of England Ambulance Service

10/03/2025

FIRST AID AT WORK 3 day course.

Space unusually available on our next full FAW course. 1 day online 2 days face to face 26&27 March at Norwich City Football Club.

Contact me here or email [email protected] for more information/book your place.