17/09/2026
You don't need to know everything about the people you lead.
You don't need to know every detail of their lives.
๐๐๐ I do think there's value in knowing their normal.
โข Who talks a lot in meetings?
โข Who tends to think quietly before answering?
โข Who challenges ideas?
โข Who organises the coffee run?
โข Who disappears for a walk at lunchtime?
โข Who usually makes decisions quickly?
Because without knowing someone's normal, it's much harder to notice when something changes.
And change doesn't automatically mean there's a problem.
That's important. Someone might be tired, distracted, busy, or having an off day.
Or simply not fancying the coffee run.
But one change becomes two. Then three.
And perhaps you find yourself thinking:
โ๐๐ฉ๐ฆ๐บ'๐ณ๐ฆ ๐ซ๐ถ๐ด๐ต ๐ฏ๐ฐ๐ต ๐ฒ๐ถ๐ช๐ต๐ฆ ๐ต๐ฉ๐ฆ๐ฎ๐ด๐ฆ๐ญ๐ท๐ฆ๐ด ๐ข๐ต ๐ต๐ฉ๐ฆ ๐ฎ๐ฐ๐ฎ๐ฆ๐ฏ๐ต.โ
Listen to it.
That's the point where curiosity can be useful.
Not diagnosis and not trying to fix them.
๐๐๐๐:
โ๐'๐ท๐ฆ ๐ฏ๐ฐ๐ต๐ช๐ค๐ฆ๐ฅ ๐บ๐ฐ๐ถ ๐ด๐ฆ๐ฆ๐ฎ ๐ข ๐ญ๐ช๐ต๐ต๐ญ๐ฆ ๐ฒ๐ถ๐ช๐ฆ๐ต๐ฆ๐ณ ๐ต๐ฉ๐ข๐ฏ ๐ถ๐ด๐ถ๐ข๐ญ. ๐๐ฐ๐ธ ๐ข๐ณ๐ฆ ๐ต๐ฉ๐ช๐ฏ๐จ๐ด?โ
As our workplaces become more automated, digital and fast-moving, knowing your people might sound like a very old-fashioned leadership skill.
I think it could become one of the most valuable.
Notice Earlierโข is deliberately built around recognising change from someone's normal and opening a conversation without turning managers into therapists.