Parbold Surgery

31/10/2026

12/10/2026

📢 Important Patient Notice – No Heating at the Surgery

Unfortunately, we currently have no heating at Parbold Surgery, and we apologise for any discomfort this may cause.

We have had an emergency engineer onsite today but it may be towards the end of the week before the repairs are completed.

If you are attending an appointment, please dress warmly - with a short sleeve base layer if attending for your flu / covid vaccination.

Please bear this in mind particularly if you are:
🧥 Attending an urgent appointment where there may be a longer wait.
🩺 Attending for an intimate examination, where you may need to remove some clothing.
👵 An older patient or someone who is vulnerable to the cold.

We appreciate that this is not ideal and apologise for any inconvenience.

We are aware of the issue and appreciate your patience and understanding while we work to resolve it.

Thank you for your understanding and support.
💙

Parbold Surgery

15/09/2026

💙 APPOINTMENT BOOKING OPENS TODAY
💉 Are you eligible for your flu and/or COVID-19 vaccination?
Do you have a family member, friend or someone you know who may be eligible? Please encourage them to book! ❤️
📩 All eligible patients will receive their invitation by 4pm today.
Once you receive your invitation, you can book your appointment easily by:
👉 Using the booking link in your text message or email
📞 Or by telephoning the surgery Tuesday–Friday between 4pm and 6pm
Protect yourself and those around you this winter — if you're eligible, please don't delay, book your vaccination today! 💙

09/09/2026

We are currently without internet at the surgery, which means our systems are down too. This has been reported to IT as the highest priority but it means we’re unable to access your records, issue prescriptions or help with non-urgent queries at the moment.

05/09/2026

07/08/2026

⚠️ IMPORTANT SERVICE UPDATE ⚠️

We are continuing to experience significant IT and network disruption due to a major external outage affecting services across Lancashire and Warrington.

This is outside the practice’s control and is affecting access to some of our clinical and administrative systems. Patients may experience delays with appointments, prescriptions, referrals and other requests.

Our team is following its business-continuity procedures and working with the relevant IT providers. Where possible, please only contact the practice today if your request is urgent. Routine requests may take longer than usual.

Please be kind to our staff. They are all working extremely hard to continue providing the best possible care in very difficult circumstances.

For urgent medical help, please use NHS 111 online or call 111. In a life-threatening emergency, call 999.

We will provide another update as soon as we receive more information.

Thank you for your patience and understanding.

06/08/2026

We are currently without internet. This is an issue affecting all practices in the area. Please bear with us as we are unable to access our clinical system to answer queries, book appointments or order prescriptions.

It is being looked into as a matter of urgency by the IT department.

22/07/2026

💙 Did you know you can see a First Contact Physiotherapist at Parbold Surgery? 💙

If you're struggling with aches, pains or problems affecting your muscles, joints or bones, our First Contact Physiotherapist is here to help every Wednesday at Parbold Surgery.

They can assess, diagnose and advise on a wide range of musculoskeletal (MSK) conditions, including:
✅ Back and neck pain
✅ Joint pain
✅ Sprains and strains
✅ Sports injuries
✅ Arthritis
✅ Muscle and tendon problems
✅ Assessments for / administer joint injections, where clinically appropriate

Our physiotherapist is an expert in musculoskeletal conditions and can help you manage your symptoms, provide exercises and rehabilitation advice and, where appropriate, provide or arrange joint injection treatment, request further investigations, or refer you to specialist services.

📞 If you think you could benefit from an appointment, please contact our reception team, who will be happy to advise if this service is right for you.