Bellbird Hearing Timaru

20/08/2026

Your hearing aids work hard every day — and just like any other device, they need a little care to keep performing at their best.

Earwax, moisture, dust, skin oils and even hair products can build up over time and affect sound quality and performance.

The good news? A simple cleaning routine can make a big difference.

Our latest blog covers:
Simple daily cleaning tips
Checking wax filters
When to replace hearing aid domes
How to care for ear moulds
When it’s time to get professional help

Read our latest blog: link below

Regular cleaning and maintenance can help keep your hearing aids working at their best. Learn how to clean your hearing aids, remove wax and debris, care for domes and ear moulds, and recognise when your devices may need professional attention.

20/08/2026

Meet Juliet!

What is your role at Bellbird Hearing?
I’m the Managing Director at Bellbird Hearing, overseeing the day-to-day running of both our Christchurch and Timaru clinics. I’m also a clinician, based at our Timaru clinic, so I still get to do what I love most—working directly with our clients and helping them hear their best.

How long have you worked at Bellbird Hearing?
I’ve been with Bellbird Hearing since we opened nearly six years ago, so I’ve been lucky enough to be part of the journey from the beginning.

What do you enjoy most about your role?
I get the most satisfaction from helping people hear better. Sometimes a client feels their hearing is “pretty good”, but when they try hearing aids and realise how much they’ve been missing, it’s incredibly rewarding to see that lightbulb moment.

I also really enjoy the challenge of helping clients who have been fitted with hearing aids elsewhere but are struggling to get the results they expected. It’s amazing what a thorough hearing assessment, careful fitting and the use of real-ear measures can make. When we can get someone’s hearing aids working properly for them and they start enjoying conversations and everyday sounds again, it makes all the hard work worthwhile.

What is one thing you wish more people knew about hearing health?
Getting hearing aids isn’t a “fit and forget” process. For people to get the most from their hearing aids, regular review appointments are important so we can check their hearing, see how they’re managing and make adjustments when needed.

I also believe everyone should have their hearing checked regularly—ideally every 12–18 months, just like we do with other aspects of our health.

One of the things I’m most proud of at Bellbird Hearing is how much our team genuinely cares about getting the best possible outcome for each client. We don’t just fit hearing aids and send people on their way—we’re there to support our clients throughout their hearing journey.

What was your first job?
I grew up on a farm, so my first 'jobs' were helping out with various things around the farm—from grading potatoes and rouging wild oats to helping with soil and potato testing.

After that, I worked weekends at our local pharmacy.

Tea or coffee?
Flat white.

What do you enjoy doing outside of work?
I have four children, so a lot of my time outside of work is spent watching their sport! During the busy winter season, we can be watching more than ten games of sport a week.

I wouldn’t have it any other way though—I love being there to support them and watching them do something they enjoy.

I feel incredibly lucky to be part of the Bellbird Hearing team and to have watched the business grow from the very beginning. We have a wonderful team who genuinely care about our clients and go the extra mile to help people hear their best.

It’s our people who make Bellbird Hearing what it is, and I’m incredibly proud of the care, expertise and commitment they bring to our clients every day.

What our clients say:⭐⭐⭐⭐⭐
I really appreciated the service I received from Bellbird in Timaru. Juliet really listened to what I told her and tested my hearing thoroughly and gave me good advice. Also hasn't pushed me into hasty decisions. Thank you. Julie N

06/08/2026

Meet Lloyd!

What is your role at Bellbird Hearing? I'm a member of the Board of Directors, I help guide our strategic direction, ensure our team has the resources to thrive, and oversee our ongoing progress. Because we operate as a close-knit team, I also enjoy stepping into a supportive role for our key innovation projects - directly driving improvements in our services and client hearing outcomes.

How long have you worked at Bellbird Hearing? As a co-founder of Bellbird Hearing, I’ve been proud to shape our journey since day one back in 2020. Our mission was born out of a desire to put people first, creating a group of clinics dedicated to providing the very best ear health and hearing outcomes across our communities.

What do you enjoy most about your role? For me, it always comes back to two things. First, because communication and relationships are at the heart of what we do, nothing is more rewarding than hearing how we’ve made a meaningful difference in people's lives. Second, I feel incredibly privileged to work alongside our talented, dedicated team. They bring such a wealth of life experience and clinical expertise to the table, and it’s a constant inspiration to see them in action and learn from their perspectives.

What is one thing you wish more people knew about hearing health? An often-overlooked reality with hearing is that perfect hearing doesn't exist in the real world. Between background noise, distance, poor acoustics and inattention, everyone misses things from time to time. Consequently, successfully managing hearing loss requires far more than a quick technical fix. Lasting success relies on a combination of tailored technology, precise initial configuration, and continuous refinement. Furthermore, the best outcomes occur when individuals are supported in learning how to optimise their environment and leverage their technology to its fullest potential - a journey that requires patience and ongoing commitment.

What was your first job? At age 15 I worked at a supermarket on the check-out "...beep...beep...beep..." Being naturally a bit more reserved, this experience was a great way for me to step out of my comfort zone and learn to connect with all kinds of people.

Tea or coffee? Neither. Water (or wine!)

What do you enjoy doing outside of work? Outside of work, two of my greatest passions are running and photography. I run purely for fitness and to get out into nature, rather than to compete. When it comes to photography, my focus is on capturing special life events and places in a way that allows those memories to be truly cherished.

Tell us a fun fact about yourself. My wife and I met as university students working at Pizza Hut in Dunedin. We still enjoy (homemade) pizza every week.

16/07/2026

Meet Jess!

What is your role at Bellbird Hearing?
As an Ear Health Nurse at Bellbird Hearing, I provide ear health assessments, microsuction ear wax removal, and patient education. With 17 years in nursing, I’m passionate about helping people improve their ear health and overall wellbeing.

How long have you worked at Bellbird Hearing?
I’m very new to the team and have just started my role as an Ear Health Nurse at Bellbird Hearing. Prior to this, I worked as a practice nurse for 13 years, so I have extensive experience in ear health, conditions, treatments, and patient concerns.

What do you enjoy most about your role?
What I enjoy most is helping people. It’s very rewarding to make a difference to someone’s comfort, hearing, and overall wellbeing—often with immediate results.

What is one thing you wish more people knew about hearing health?
The impact of poor hearing on health is often underestimated—not just physically, but emotionally, socially, and mentally. It’s important to look after your hearing, as it affects all four cornerstones of wellbeing.

What was your first job?
My very first job was at 13 picking tomatoes in Kakanui. I remember biking 9km to get there (including a very big hill, which I mostly walked!) and being paid $40 for about 5 hours of work.

Tea or coffee?
Always coffee!

What do you enjoy doing outside of work?
Outside of work, I love going to the gym, spending time with my family, and following my children and husband’s sporting adventures. I also enjoy travelling when we can and spending time outdoors. We lead a very busy life outside of work—but I wouldn’t have it any other way.

We feel very fortunate to have Jess as part of the Bellbird Hearing team. Her nursing experience, caring nature and passion for helping people make a real difference in the lives of our clients every day.

08/07/2026

Meet Bryan!

What is your role at Bellbird Hearing?
I’m one of the four clinicians at Bellbird Hearing, working from our Timaru clinic. My role is often described as “giving back life” — in simple terms, I diagnose hearing loss and provide clients with the most appropriate solutions to help them hear and reconnect with the world around them.

How long have you worked at Bellbird Hearing?
I started in February 2023, so I’m approaching 3½ years with Bellbird Hearing, although I’ve worked in the hearing industry for over 25 years.

What do you enjoy most about your role?
Overall, my job is about helping clients with their hearing and finding the right solutions for them.

What I really enjoy, though, is working with clients who aren’t currently wearing hearing aids—often people who have come from other providers and haven’t had the support they needed. I love helping get their hearing journey back on track and seeing the positive difference it makes when they’re properly supported.

What is one thing you wish more people knew about hearing health?
Having your hearing checked annually is important as we get older, or if you’ve had a history of ear issues. While we are a hearing aid clinic, not every hearing loss needs amplification straight away—sometimes further assessment or specialist input is the best next step.

What was your first job?
I would like to say my first real job was in the RNZAF, but before that I worked packing sphagnum moss after leaving school. These were either wool-bale sized or 3kg bales made in a mechanical press, and they were exported to the Japanese market.

Tea or coffee?
Coffee all the way—especially a flat white. It’s the first thing I look forward to in the morning!

What do you enjoy doing outside of work?
We have two very energetic spoodles who keep us busy with plenty of walks. Otherwise, I enjoy spending time with my beautiful wife.

Tell us a fun fact about yourself.
My dad, who is rugby mad, named me after the great All Black winger Bryan Williams—so my middle name is William!

We feel very fortunate to have Bryan as part of the Bellbird Hearing team. His experience, dedication and genuine passion for helping clients get the best possible outcomes make a real difference every day in our clinic.

What our clients say:⭐⭐⭐⭐⭐
"Highly recommend the professional, friendly staff at Bellbird Hearing Timaru. Bryan was exemplary in all aspects of the process, from tests, options, fitting to refining new hearing aid." Bridget

01/07/2026

Meet Carol!

What is your role at Bellbird Hearing?

I am one of the first faces you see when you walk into Bellbird Hearing. I work at the front desk, greeting both new and existing clients, and I’m also the first point of contact on the phone.

How long have you worked at Bellbird Hearing?

I’m coming up 3 years this October.

What do you enjoy most about your role?

People. I’m a real people person and I love meeting new clients—everyone has a story and they’re always so interesting.

One of the best parts of my job is seeing the smile on someone’s face when we’ve been able to help with their hearing, whether it’s something big or small.

What is one thing you wish more people knew about hearing health?

Hearing can truly change your life. I’ve seen clients walk out of the clinic hearing birds sing clearly for the first time in years. It’s easy to forget what you’re missing until you get it back—being able to fully take part in conversations with family and friends makes such a difference.

What was your first job?

I started at 14 working weekends at a fruit and vegetable stall in East Taieri, Mosgiel. My first full-time job was at the Cadbury chocolate factory in Dunedin.

Tea or coffee?

Herbal tea is my go-to first thing in the morning and again in the afternoon, but I do enjoy a black coffee when I arrive at work.

What do you enjoy doing outside of work?

I love pottering in the garden, reading, and spending time with my family—they are very important to me.

Tell us a fun fact about yourself.

I met my husband on a blind date when I was 16 and thought I’d never see him again… but here we are, 42 years married!

We feel very lucky to have Carol as part of the Bellbird Hearing team. Her warmth, friendliness and genuine care are a big part of the welcoming experience our clients receive the moment they walk through our doors.

What our clients say ⭐⭐⭐⭐⭐
"Great access , amazing front line staff and service was incredible thanks I “Heard” it was the best , keep up the great work" Brent.

Bellbird Hearing is a local team of experienced hearing care providers. We are 100% Kiwi-owned. South Canterbury's only Kiwi-owned clinic! See us for all your hearing needs, including hearing tests, hearing aids, hearing aid repairs and Ear Wax Removal.

01/07/2026

Meet the Faces of Bellbird Hearing!

Over the coming weeks, we'll be introducing you to the wonderful people who make Bellbird Hearing what it is.

From our Clinicians and Ear Nurses to our Service Coordinators, each person plays an important role in helping our clients hear their best. We thought it would be fun to share a little about the people behind the clinic – what they do, what they enjoy about their work, and a few interesting facts along the way.

Keep an eye on our page as we shine a spotlight on each member of our team. We can't wait for you to get to know them a little better!

17/06/2026

Bryan, Caroline, Melissa & Juliet have had a great few days learning & connecting at the New Zealand Audiological Society Conference.

Great start at - Dr Bec Bennett inspiring us to Ask, Inform and support our clients to acknowledge and seek help for wellbeing affected by hearing loss; and Dr Ryan McCreery explaining all things hearing aid verification and validation for all ages.

15/06/2026

In a world of video calls and automated services, some things are still better face-to-face — especially when it comes to your hearing.

At our local independent clinic, we believe hearing care is personal. A good appointment is about more than just test results on a screen. It’s about:
• Taking the time to really listen
• Seeing how you’re communicating in real life
• Carefully checking your ears and hearing health in person
• Making adjustments and recommendations tailored to you
• Building trust with someone who knows you and your hearing history

Hearing affects everyday conversations, confidence, relationships, and quality of life — and that deserves genuine human connection, not just a video appointment.

Technology has its place, but there’s no substitute for sitting down with an experienced clinician who can provide hands-on care and personalised support.

We’re proud to be local, independent, and focused on people — not call centres or remote services.

08/06/2026

Local Care. Real People. Better Hearing.

Hearing care is about more than just technology — it’s about trust, relationships, and having someone who truly knows you.

At Bellbird Hearing, you’ll always see an experienced clinician in person — someone local who understands our community and is here when you need ongoing support. We take the time to get to know you, your lifestyle, and your hearing needs.

Because we’re independent, we can access hearing technology from a wide range of manufacturers. That means we’re focused on finding the right solution for you — not promoting just one brand.

No one-size-fits-all approach.
No video-link appointments.
Just real people, real relationships, and genuine, personalised care.