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Responder Support Services

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Asheville, NC
Responder Support Services

Excellence in First Responder Wellness.
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We lead the nation in innovating and transforming First Responder mental health by providing the highest quality clinical care with cultural competency, passion, and respect.

05/20/2026

First responders carry a heavy load—and the effects don’t always fade after the call ends. If stress, difficult memories, or burnout are weighing on you, EMDR therapy offers a proven way to help your brain process and heal. Many first responders find it helps them feel calmer, clearer, and more in control.
Take the next step.
Schedule a quick, no-obligation session today and see if EMDR is right for you—you don’t have to handle it alone. Call our office at 828-333-5708 to schedule an appointment.

04/30/2026

🚨 First Responder Recovery Meeting – TODAY 🚨

Reminder that our Closed 12-Step Recovery Meeting for First Responders will be held this week at Executive Park at Noon.

This meeting is designed specifically for First Responders and provides a confidential, supportive space to connect, share, and grow in recovery together.

This is a closed meeting for First Responders only.

If you’re interested in attending or would like more information, please contact our office at 828-333-5708.

You don’t have to walk this journey alone.

04/29/2026

🚨 REMINDER: Happening Friday! 🚨

Transitioning Into Retirement: Preparing First Responders for Life After the Emergency

If you’re a first responder nearing retirement—or supporting someone who is—this is a training you don’t want to miss. The transition out of service can be one of the most challenging shifts, and being prepared makes all the difference.

🧠 What You’ll Learn:
✔️ The psychological impact of retirement
✔️ Common post-retirement risks
✔️ Rebuilding identity and purpose
✔️ Navigating family and relationship changes
✔️ Creating a personal transition plan
✔️ Financial and lifestyle considerations
✔️ Available support resources

👨‍⚕️ Led by RSS Clinicians:
Rick Baker, LCHMC-S
Dr. Tina Jaeckle

📅 Friday – May 1, 2026
⏰ 8:30 AM – 4:30 PM EST
💻 Virtual via Zoom

💲 Cost:
• FREE for RSS embedded agencies
• $100 for non-embedded agencies

📩 Last chance to RSVP!

Email: [email protected]

Your service has mattered—now it’s time to prepare for what comes next.

04/28/2026

🌟 Employee Spotlight: Janice | Recruiting & Human Resources 🌟

We’re proud to shine a spotlight on Janice, a vital part of our team with nearly two decades of experience in the mental health field.

Janice began her career at Clarvida Mental Health Services, where she spent 19 years building a strong foundation in administrative and HR operations. She started as a scheduler supporting a team of eight psychiatrists, ensuring smooth coordination and quality patient care.

She later transitioned into a Medical Records Specialist role, managing over 1,500 client files with precision and confidentiality.

In 2022, Janice stepped into her role as a Human Resources Representative, supporting North Carolina and Georgia. She oversees 600+ employee files while handling employee relations, compliance, recruiting, and onboarding across multiple locations.

Janice’s attention to detail, professionalism, and people-first approach make her an invaluable asset to our organization.

We’re grateful to have her on our team! 💙

04/27/2026

💙 Monday Motivation | Driven by Purpose 💙

At Responder Support Services, everything we do is guided by the values that define who we are and how we serve:

🔥 PASSION – We show up every day committed to making a difference.

🤝 INTEGRITY – We operate with ethical actions beyond reproach.

🌍 CULTURAL COMPETENCE – We take the time to truly understand and engage with the cultures we serve.

⭐ EXCELLENCE – We deliver the highest quality of care in everything we do.

💬 PROFESSIONALISM – Compassionate, respectful, and responsive—every interaction matters.

This week, let these values lead the way in all that you do.

04/25/2026

🆘 Help When You Need It Most 🆘

Responder Support Services is here for you — not just during business hours, but anytime.

If you’re a first responder facing a tough moment, need someone to talk to, or are in crisis, we’re just a phone call away.

📞 After Hours/Crisis Line: (828) 209-8038
💙 Confidential • Compassionate • 24/7 Support

You show up for everyone else — let us show up for you.
You’re never alone.

04/24/2026

🚨 POST-TRAUMATIC STRESS DISORDER (PTSD) 🚨

PTSD often develops after experiencing shocking, dangerous, or traumatic events — the kind that overwhelm an individual’s natural coping abilities. For first responders, these experiences can add up over a career, leading to what some experts now recognize as an actual physical injury to the brain.

Unfortunately, PTSD doesn’t just “go away” with time. It can show up in many ways — anxiety, depression, mood swings, irritability, sleep issues, and more — often affecting relationships, focus, and work performance.

💭 Did you know?
📊 The Journal of Psychiatric Research reports:
20% of Law Enforcement experience PTSD
Up to 35% of Firefighters
37% of EMTs

🔥 The good news — PTSD is treatable!

At Responder Support Services, we provide evidence-based treatments endorsed by the American Psychological Association, with proven results. Many clients see significant improvement in as few as 8–12 sessions.

💬 You don’t have to keep suffering in silence. Help is available — and recovery is possible.

📞 Call today: 828-333-5708

04/23/2026

🚨 First Responder Recovery Meeting TODAY 🚨

Responder Support Services is offering a closed 12-Step recovery meeting designed specifically for first responders. This confidential space allows responders to connect with others who understand the unique challenges of the job while working through recovery together.

👥 About the Meeting:
✔️ 12-Step Alcoholics Anonymous curriculum
✔️ Designed specifically for first responders
✔️ Closed group for first responders only
✔️ Coffee & light snacks provided
✔️ Feel free to bring your lunch

🩺 Led by RSS Clinicians:
Courtney Owings, LMFT, LCAS
Jack Kline, LCMHCS, LCAS

📅 When: Thursdays at Noon
📍 Location: 213 Executive Park, Asheville, NC
💲 FREE Meeting

📞 Call: 828-406-9383
📧 Email: [email protected]

You don’t have to carry the weight of the job alone.

🚑🚓🚒

04/22/2026

🚨 Transitioning Into Retirement: Preparing First Responders for Life After the Emergency 🚨

Retirement can be one of the biggest transitions in a first responder’s life. After years of serving the community, many responders face challenges redefining identity, purpose, and routine.

Responder Support Services is offering a special training designed to help first responders prepare for this next chapter.

🧠 What You’ll Learn:
✔️ Understand the psychological impact of retirement
✔️ Recognize common post-retirement risks
✔️ Rebuild identity and purpose after the job
✔️ Strengthen family and relationship adjustments
✔️ Develop a personal retirement transition plan
✔️ Understand financial and lifestyle planning
✔️ Utilize support resources for retiring professionals

👨‍⚕️ Led by RSS Clinicians:
Rick Baker, LCHMC-S
Dr. Tina Jaeckle

📅 Event Details:
• May 1, 2026
• 8:30 AM – 4:30 PM EST
• Virtual via Zoom

💲 Cost:
• FREE for RSS embedded agencies
• $100 for non-embedded agencies

📩 RSVP by April 24th

Email: [email protected]

Your service doesn’t define your entire life — but preparing for what comes next is just as important as the work you’ve done.

04/21/2026

🚨 Will You Do Us a Quick Favor? 🚨

Help us spread the word about Responder Support Services by following the simple steps below.

It takes less than a minute, but it can make a BIG impact. 💙

Feel free to share!

Address

204 Charlotte Highway Ste. E
Asheville, NC
28803

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18283335708

Website

https://respondersupport.com/

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