Opticall, Inc.

Opticall, Inc. Now more than ever, your practice can't afford to be average! Specializing in Ophthalmology, Cosmeti

Opticall helps elective medical practices manage inbound calls and web responses to convert more prospects into booked consultations and patients. Our services include First Contact call handling, Capture inbound web response program, and Boomerang patient retention program. Contact us to request your free practice assessment to determine the right program for you.

Your front desk team isn't struggling because they're not good enough.They're struggling because the job was never desig...
06/15/2026

Your front desk team isn't struggling because they're not good enough.
They're struggling because the job was never designed to be done by one person.
Phones, walk-ins, scheduling, insurance questions, and clinical redirects all compete at the same time. When everything is urgent, response quality suffers and so does the patient experience.
The practices with the strongest communication scores didn't just hire better people. They redesigned the workload.
Protecting your team from overload is a patient experience decision as much as an operational one. 📞 ✍🏼

Every call is a moment of intent.OptiCall’s AI Call Assistant ensures patients are answered, routed, or guided immediate...
06/01/2026

Every call is a moment of intent.
OptiCall’s AI Call Assistant ensures patients are answered, routed, or guided immediately, instead of waiting on hold or leaving voicemails.
That moment is where access is either protected or lost.

👉 Protect every patient opportunity.

After-hours doesn’t have to mean interruptions.ARTY and the AI Call Assistant supported 4,000 after-hours calls in April...
05/22/2026

After-hours doesn’t have to mean interruptions.

ARTY and the AI Call Assistant supported 4,000 after-hours calls in April, with 96.5% handled without reaching the on-call doctor.
Emergencies were escalated immediately. Everything else was filtered appropriately.

👉 Learn how after-hours coverage actually works.

This is what changes with an AI Call Assistant:• Lower front desk call burden• Faster routing to the right destination• ...
05/14/2026

This is what changes with an AI Call Assistant:
• Lower front desk call burden
• Faster routing to the right destination
• Fewer transfers and hold times
• More consistent patient experience
AI doesn’t replace your team. It removes friction from their day.

👉 Request a walkthrough of a real workflow.

05/05/2026

100,000 calls. One month. 📞
In April, OptiCall’s AI Call Assistant handled nearly 100,000 patient calls, with over half resolved or routed without staff involvement.
Fewer interruptions. Faster answers. More time for in-office care.

👉 See how this works inside your practice.

Great connecting at ASCRS this week! We always appreciate the time with practices, and especially the clients who over ...
04/14/2026

Great connecting at ASCRS this week!

We always appreciate the time with practices, and especially the clients who over the years have become both partners friends.

Grateful for the continued relationships.🫶🏼

04/07/2026

We’re looking forward to seeing everyone at ASCRS Annual Meeting this week in Washington, D.C. 😇

If you’re attending, stop by Booth 424 to connect with Bill Mercier and Kristen Meister and see how OptiCall’s AI solutions are enhancing the patient experience across web, phone, and after hours. 📞

Safe travels and we hope to see you soon. 👋 ✈️

03/31/2026

Not Every Call Should Go to the Same Place 💭 ☎️

New leads, existing patients, scheduling, clinical questions.
Routing them all the same slows everything down.

Right call. Right destination. Better experience. 📞

Learn how smarter call handling supports both staff and patients. ✍🏼

Address

4730 State Road 64 East, Unit B
Bradenton, FL
34201

Opening Hours

Monday 8:30am - 10pm
Tuesday 8:30am - 10pm
Wednesday 8:30am - 10pm
Thursday 8:30am - 10pm
Friday 8:30am - 10pm
Saturday 12pm - 6pm
Sunday 12pm - 6pm

Telephone

+19418932400

Website

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