Visitors are encouraged to comment on our page — we want all members of our community to feel free to share their thoughts on and have access to the health resources available here at Frederick Health. We ask only that you treat others with the same respect, kindness, and consideration you would expect in return. We expect a basic level of civility; disagreements occur, but mutual respect is a must, and offensive or abusive language will not be tolerated. Posts that are off-topic, solicitations, harassment, spread misinformation, Human Resource matters, or posts clearly promoting a commercial product will not be tolerated and will be taken down. We may not respond to every comment, particularly those that may impact patient confidentiality or privacy. Please note that this policy also applies to all of our other social media presences (Instagram, LinkedIn, etc.). Our social media platforms are to be used for informational purposes only. What you read is not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified health providers with any questions you have about a medical condition. We reserve the right to make adjustments to this policy as needed. For current patients:
Your comfort, safety and satisfaction are important to us. We encourage you to speak to the nurse in charge of your unit about any concerns you may have about your room, food, or the care you are receiving. Service Excellence Representatives are available weekdays from 8:00 am until 4:30 pm, by calling ext. 3564. A hospital supervisor is available at all other times by dialing “0.”
