Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a

provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

Our priority is empowering residents and families to know their rights, use their voices, and take part in decisions tha...
06/05/2026

Our priority is empowering residents and families to know their rights, use their voices, and take part in decisions that affect their care. 💬

When residents are empowered, everyone benefits.

For assistance, contact our office at 614-345-9198 or email us at [email protected]

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have...
06/03/2026

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have protected Resident Rights.

🎉 Today we’re highlighting Resident Right #17: the right to consume a reasonable amount of alcoholic beverages at the resident’s own expense, unless medically inadvisable or contrary to the facility’s written admission policies.

Have questions or concerns? Reach out to us at 614-345-9198 or email [email protected]

What is the Long-Term Care Ombudsman Program?We advocate for residents in long-term care, such as nursing homes and assi...
06/02/2026

What is the Long-Term Care Ombudsman Program?

We advocate for residents in long-term care, such as nursing homes and assisted livings to ensure their rights, safety, and well-being are protected.

If you or a loved one need help, have questions, or want to report a concern, reach out to us anytime. We’re here to listen and support you!

📧 [email protected] | 📞 614-345-9198

Volunteer with the Long-Term Care Ombudsman Program!Our volunteers play a vital role in advocating for residents in nurs...
06/01/2026

Volunteer with the Long-Term Care Ombudsman Program!

Our volunteers play a vital role in advocating for residents in nursing homes and assisted living facilities—offering kindness, compassion, and support when it matters most. 💛

Volunteering not only enriches the lives of others, but it also provides personal fulfillment, valuable experience, and the opportunity to create real change in long-term care.

✨ Learn more or sign up today: www.stepup.ohio.gov

An advocate is someone who speaks up for, supports, and defends the rights of others. 💬💙That’s exactly what a Long-Term ...
05/29/2026

An advocate is someone who speaks up for, supports, and defends the rights of others. 💬💙

That’s exactly what a Long-Term Care Ombudsman does—standing up for residents in long-term care, such as nursing homes and assisted livings, to ensure they are treated with dignity, respect, and compassion.

Have questions or concerns? Reach out to us at 614-345-9198 or email [email protected]

Long-term care facilities are required to have a Grievance Committee to protect residents’ rights and ensure their voice...
05/28/2026

Long-term care facilities are required to have a Grievance Committee to protect residents’ rights and ensure their voices are heard. This means residents can raise concerns about care, staff behavior, or other issues without fear of retaliation. Complaints can even be filed anonymously, and facilities must respond promptly with written decisions.

Have questions or concerns? Reach out to us at 614-345-9198 or email [email protected]

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have...
05/27/2026

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have protected Resident Rights.

🎉 Today we’re highlighting Resident Right #16: the right to access opportunities that help residents achieve their fullest potential, including educational, vocational, social, recreational, and habilitation programs at their own expense or through a third-party payer.

Every resident deserves opportunities to learn, connect, grow, and enjoy meaningful activities that support their well-being and independence.

Have questions or concerns? Reach out to us at 614-345-9198 or email [email protected]

We are proud to recognize and congratulate our volunteer, Barry, on being nominated for the 2026 ServeOhio Award in reco...
05/26/2026

We are proud to recognize and congratulate our volunteer, Barry, on being nominated for the 2026 ServeOhio Award in recognition of his outstanding commitment to service and volunteerism!

Barry’s dedication, compassion, and advocacy have made a meaningful impact on the lives of long-term care residents in our community. We are grateful for the time, heart, and leadership he brings to the Long-Term Care Ombudsman Program every day.

Please join us in congratulating Barry on this well-deserved honor! 👏🎉

To learn more about Volunteering with the Long-Term Care Ombudsman Program, please visit www.stepup.ohio.gov

In observance of Memorial Day, our office will be closed on Monday, May 25.Today, we honor and remember the brave men an...
05/25/2026

In observance of Memorial Day, our office will be closed on Monday, May 25.

Today, we honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their courage and dedication will never be forgotten.

Our office will reopen and resume normal business hours on Tuesday, May 26.

Wishing everyone a safe and meaningful Memorial Day. ❤️🤍💙

Volunteers are the heart of the Long-Term Care Ombudsman Program. By donating your time, you can support and empower res...
05/22/2026

Volunteers are the heart of the Long-Term Care Ombudsman Program. By donating your time, you can support and empower residents through advocacy and compassionate listening. We have opportunities available in Franklin, Fayette, Fairfield, Madison, Union, Pickaway, Delaware, and Licking counties.

Make a difference—on your schedule.
Learn more at 👉 www.StepUp.Ohio.gov

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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