Our Family Friend, LLC

07/29/2026

A big thank you to Jaclyn for always going +1 Above & Beyond! Your flexibility, reliability, and willingness to step in whenever needed help ensure our clients receive the consistent care they deserve. We're so grateful to have you on the Our Family Friend team! 💙

07/29/2026

Your mom is not going to tell you she fell.

She'll tell you she's fine. The bruise was from the garden. The empty fridge is because she "just hasn't shopped yet." Parents protect their kids, even when the kids are 55.

So the calls we get every week start the same way: "I'm not sure I even need anything yet, but..." And then the rest comes out. The unopened bills. The near miss in the car. The loneliness.

Here's what we tell every family: this usually doesn't mean a nursing home. Most of the time it means a few hours of help each week. A real meal cooked, a ride to the doctor, the house kept up, good company in the chair next to hers.

We're Our Family Friend, a local home care team in Jackson and Chelsea. We've been having these conversations with our neighbors since 2013, and even if the answer is "not yet," you'll hang up knowing your options.

📞 (517) 201-5222
💻 www.ourfamilyfriend.com
Or message us right here. You are not alone.

Our Family Friend was started in 2013 in response to the overwhelming need for quality home care.

07/27/2026

Meet Our CEO, Dee 💙

Thirteen years ago, Our Family Friend began with one client, Vern.
What started as helping one family quickly grew through friends telling friends, neighbors recommending neighbors, and word of mouth from people who experienced compassionate care firsthand. Today, we've had the privilege of caring for thousands of older adults and their families throughout our community.
Even after all these years, Dee remains actively involved in the day-to-day operations of Our Family Friend. You'll still find her supporting clients, mentoring our team, solving challenges, and making sure every family receives the level of care she envisioned from the very beginning.
Her passion has always been simple: helping older adults safely age in the place they love most, home.
Thank you for trusting our family to care for yours. We couldn't have reached this milestone without the incredible clients, families, caregivers, and community who have supported us along the way.

07/27/2026

Two years with Lori and we could not be more grateful!

For two years, Lori has shown up for her clients with consistency, compassion, and a level of care that truly sets her apart. She is the kind of caregiver who does not just do the job, she makes a real difference in people's lives every single visit. Two years in and her dedication speaks for itself.

Happy work anniversary, Lori. Thank you for everything you bring to Our Family Friend and to the clients who count on you. Here's to many more! 🎉

07/25/2026

07/23/2026

Silver Maples is pleased to offer a General Loss Grief Support Group, hosted by Arbor Hospice for our community.

This welcoming group is open to everyone—Silver Maples residents, staff, family members, and anyone in the Chelsea community who is experiencing the loss of a loved one or seeking support through grief.

Meeting Details
• When: Starting in August, the Second Wednesday of every month
• Time: 10:00–11:30 a.m.
• Location: Silver Maples, Maples Room

Whether loss is recent or occurred years ago, you are welcome to attend. This supportive group provides a compassionate space to share, listen, and connect with others who understand the grief journey.

For more information or to RSVP a spot in advance, please contact:
Melissa McCreedy
Email: [email protected]
Phone: 734-794-5127

07/23/2026

Now Hiring: Specialty Programs Coordinator | All Regions We Service (Focus in Jackson) 💙💼

Our Family Friend is seeking a driven and compassionate Specialty Programs Coordinator to lead the specialty side of our organization. This role serves all the areas we cover: Ann Arbor, Manchester, Chelsea, Stockbridge, Dexter, Grass Lake, Saline, Jackson, Spring Arbor, and Brooklyn. You will spend the majority of your time growing and expanding Vern's Place, our respite apartment in Jackson, by building community awareness and connecting more families to this special resource, while also overseeing all specialty programs for Our Family Friend. This is a meaningful leadership role for someone who thrives on building programs, delivering an exceptional client experience, and helping our specialty services grow.

About the Role
The Specialty Programs Coordinator oversees the specialty program portion of Our Family Friend, including our Hospice clients, Veterans Affairs clients, and Vern's Place Senior Stay Inn. You will focus on growing and expanding Vern's Place by raising community awareness, building relationships with families and referral partners, and helping more people discover this special respite resource. You will also guide clients and families through hospice transitions with compassion and care, and ensure our Veterans and hospice admitted clients receive service at the highest standard. You will establish the workflows, documentation standards, and communication processes that keep every specialty program organized, compliant, and ready to scale.

What You'll Do
Oversee all specialty service lines, including Hospice, Veterans Affairs, and Vern's Place Senior Stay Inn
Grow and expand Vern's Place in the Jackson area by building community awareness and connecting more families to the program, while ensuring every stay is prepared, staffed, and operationally ready
Lead client transitions onto hospice with compassion, proactive communication, and attention to detail
Oversee care and documentation for our Veterans and hospice admitted clients, maintaining full compliance
Develop and continuously improve specialty care protocols, caregiver resources, and workflows
Provide direct client care as operationally necessary to protect continuity of care

What We're Looking For
A genuine passion for serving older adults, Veterans, and hospice clients and their families
A growth minded, community oriented approach with the drive to expand Vern's Place and connect more families to it
Strong organizational and multitasking skills in a fast paced environment
Proficiency in Google Workspace and comfort learning data management systems (we use Asana and WellSky, and will train the right individual)
A proactive, solutions oriented mindset with a strong sense of ownership
Excellent attention to detail, documentation, and professional communication
Willingness to work nights and weekends as needed to ensure continuity of care
A commitment to exceptional client care in every interaction

Our Core Values
Go +1 Above and Beyond. Build Relationships. Do the Small Things Right. If these values reflect how you already show up, we would love to meet you.

👉 Know someone who would be perfect for this role? Tag them below. Some of the best people are found when a friend says, "this is so you." Please share this post and tag a leader, caregiver, or natural helper you admire to help us find our next team member.

To Apply: Email your resume and cover letter to [email protected]. In your cover letter, tell us why serving older adults, Veterans, and hospice clients matters to you. We read every application carefully.

07/22/2026

Now Hiring: Client Care Manager | Chelsea/Manchester Area 💙
We are seeking a passionate and highly organized Client Care Manager to join our team. This is a meaningful leadership role for someone who is deeply committed to caring for older adults and takes pride in delivering an exceptional client experience.

About the Role
The Client Care Manager oversees a caseload of clients and a team of caregivers, serving as the primary point of contact for clients, families, and caregivers. You will own the full client relationship, from intake through ongoing care, proactively identifying needs and ensuring care is delivered at the highest standard. In short, you are the eyes on the client, anticipating concerns before they arise and making sure every person feels seen, safe, and well cared for.

What You'll Do
Oversee a caseload of clients and coordinate a team of caregivers to ensure quality, consistency, and continuity of care
Serve as the trusted point of contact for clients, families, and caregivers, maintaining timely and professional communication
Monitor care plans, client updates, and caregiver performance, resolving concerns quickly and thoroughly
Conduct client intakes, supervisory visits, and regular touchpoints to strengthen relationships and satisfaction
Document all communication and care activity accurately and in real time

What We're Looking For
A genuine passion for serving older adults and their families
Strong multitasking skills and the ability to stay two steps ahead in a fast paced environment
Proficiency in Google Workspace and comfort learning data management systems (we use Asana and WellSky, and will train the right individual)
A proactive, solutions oriented mindset and a strong sense of ownership
Excellent attention to detail and professional communication
Willingness to work nights and weekends as needed to ensure continuity of care
A commitment to exceptional client care in every interaction

Our Core Values
Go +1 Above and Beyond. Build Relationships. Do the Small Things Right. If these values reflect how you already show up, we would love to meet you.

👉 Know someone who would be perfect for this role? Tag them below. Some of the best people are found when a friend says, "this is so you." Please share this post and tag a caregiver, nurse, or natural helper you admire to help us find our next team member.

To Apply: Email your resume and cover letter to [email protected]. In your cover letter, tell us why caring for older adults matters to you. We read every application carefully.

07/22/2026

Thank you, Karen, for living our +1 Above & Beyond core value every day. Your compassion, teamwork, and willingness to make every client feel like family never go unnoticed. We're grateful to have you on the Our Family Friend team! 💙

07/21/2026

Help us congratulate these four amazing leaders on their well-deserved promotions!
One of our favorite things at Our Family Friend is promoting from within. Jamie, Logan, Brenden, and Aliyah have each earned these opportunities through their hard work, leadership, and the way they live out our core values every single day. We're so lucky to have them on our team!
Jamie has taken on a new role as our Senior Client Care Manager, where she'll help ensure every client receives exceptional care through thoughtful care planning, scheduling, and caregiver matching.
Logan is taking on a new position as our Client Experience Ambassador! He'll be creating even more meaningful moments for our clients through birthday celebrations, life enrichment activities, community events, and the little touches that make people feel special.
Brenden has stepped into the role of Marketing & Talent Acquisition Manager. He'll be helping us connect with more families in our communities while recruiting the incredible caregivers who make Our Family Friend so special.
Aliyah has been promoted to our Emergency Response Team Lead & Trainer. She'll continue supporting clients in urgent situations while leading caregiver training to help our team provide the highest quality care possible.
Please help us congratulate Jamie, Logan, Brenden, and Aliyah in the comments! We can't wait to see all they'll accomplish in these new roles. 💙💼