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IDR Technology Solutions

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10/16/2026

It's Friday! Another busy week at IDR Technology Solutions.

Between project installations, service calls, customer meetings, troubleshooting, and planning the next round of work, there's never really a dull moment around here.

One thing we've learned over the years is that no two days in this industry are ever quite the same, and that's part of what keeps things interesting.

A big thank you to our technicians, project managers, and support team for the work they put in every day to keep our customers' systems running and projects moving forward.

Great technology is important. Great people make it work.

Wishing everyone a great weekend!

10/15/2026

🎉 𝗡𝗲𝘄 𝗮𝘁 𝗜𝗗𝗥: 𝗟𝗼𝗴𝗶𝘁𝗲𝗰𝗵 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀!

We're excited to announce that **IDR Technology Solutions now offers Logitech products**, expanding our portfolio of professional audiovisual and workplace collaboration solutions!

From small conference rooms to large meeting spaces, Logitech offers innovative technology designed to make communication and collaboration easier.

𝗩𝗶𝗱𝗲𝗼 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗶𝗻𝗴.
Professional conference cameras, intelligent framing and high-quality audio for modern meeting spaces.

𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗧𝗲𝗮𝗺𝘀 & 𝗭𝗼𝗼𝗺 𝗥𝗼𝗼𝗺𝘀.
Integrated meeting room solutions designed for seamless collaboration, whether employees are in the office or working remotely.

𝗥𝗼𝗼𝗺 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁.
Touchscreen scheduling panels and room management technology to simplify meeting space utilization.

𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗔/𝗩 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻.
Combine Logitech technology with IDR's structured cabling, networking, system design, professional installation and ongoing support capabilities.

At IDR, our goal is simple: **provide our customers with reliable, easy-to-use technology backed by professional design, installation and support.**

We're excited to add Logitech to the solutions we can deliver to our customers!

10/14/2026

**Installing a security camera is one thing. Configuring it correctly is another.**

Recently, a Long Island synagogue contacted IDR Technology Solutions after being referred to us by Rhombus.

Approximately half of their cameras were offline, and the customer was also experiencing blurry recorded footage.

During our initial 30-minute consultation, we identified camera settings that needed adjustment. By optimizing the shutter speed and testing playback, we immediately improved the recorded image quality.

**This is why choosing an experienced security integrator matters.**

Proper surveillance goes beyond mounting cameras and running cables. It requires expertise in image quality, AI analytics, recording configurations, night vision, alerting, and troubleshooting.

A camera displaying a live image doesn't necessarily mean it's providing effective security.

**At IDR Technology Solutions, our goal isn't simply to install cameras. It's to make sure they perform when you need them most.**

10/13/2026

Another successful security integration by the IDR Technology Solutions team!

Our latest project brings together Kisi Access Control and Vortex Cameras, leveraging AI-powered integration to deliver real-time tailgating alerts and enhanced security awareness.

The project included:

Three (3) access-controlled doors
Three (3) surveillance cameras
Installation of a new electromagnetic lock (maglock)
Installation of a new electric strike

By integrating access control with intelligent video surveillance, we're helping our clients gain greater visibility into activity at their entrances and strengthen their overall security.

Another successful installation delivered by the IDR team.

10/09/2026

Did you know Kisi can manage more than employee access?

While working with a client this week, we were discussing how to simplify their visitor check-in process.

Their requirement was straightforward: visitors need to register and sign an NDA before entering the office — but they also wanted a simple way to provide temporary building access once that process was complete.

It turns out Kisi can handle the entire workflow natively.

Visitors can receive a registration link before arriving, enter their information, sign the required NDA, and then receive a temporary QR code that provides access for the duration of their visit.

No physical credential to issue. No separate access-control workflow. And no need for someone at the front desk to manually provision access for every visitor.
It's a great example of how modern access control is becoming much more than simply unlocking doors.

We're always looking for ways to help our clients simplify their security systems while improving the experience for employees and visitors.

Sometimes that means installing new technology.

Sometimes it means discovering that the technology you already use can do more than you realized.

10/08/2026

Yesterday, we showed you the finished product from our Arlington, VA security upgrade.

But the finished installation only tells part of the story.

Our client needed to transition 16 access-controlled doors and 21 security cameras to new systems while minimizing disruption to their day-to-day operations.

The biggest challenge? The work had to be performed after hours and on weekends, with the critical system cutover completed in one weekend.
Pulling that off started long before cutover weekend.

IDR worked closely with the client and general contractor to assess the existing security systems, determine what could be reused, identify what needed to be replaced or modified, and develop an installation and migration plan that would allow us to complete the cutover within that window.

When cutover weekend arrived, our team traveled to Arlington Friday morning and got to work:
🔹 Friday: 3:00 PM – 9:00 PM
🔹 Saturday: 8:00 AM – 6:30 PM
🔹 Sunday: 8:00 AM – 8:30 PM

And, as anyone who works with existing systems knows, not everything goes according to plan.

During the cutover, our technicians uncovered several issues with the existing installation.

We found maglock-controlled doors where the request-to-exit buttons were connected through the access control panel rather than directly interrupting lock power. We also encountered momentary exit buttons without pneumatic timers, non-functioning electronic locksets, and wiring too short to properly terminate into the new equipment.

On a project with a hard Sunday-night deadline, those are exactly the kinds of surprises that can derail a cutover.

Our team stayed calm, diagnosed each issue and made the necessary corrections while keeping the project moving forward.

By Sunday night, the cutover was complete.

There were long days, unexpected conditions, a lot of moving pieces and very little room for error. But that's where having the right team makes all the difference.

One of the moments that stuck with me most actually had nothing to do with the equipment.

The client commented on how unusual it was to see a crew that genuinely gets along so well while also working so effectively together.

That meant a lot.

Our technicians were away from home, working long shifts and solving problems under the pressure of a major system cutover. Through all of it, everyone helped each other, stayed focused and kept the project moving forward.

When a team is strong, they make difficult work look easy.

Technology is only one part of security integration. Successful projects require planning, coordination, experience, problem-solving — and people who can depend on each other when the schedule doesn't leave room for failure.

I couldn't be prouder of this team and what they accomplished in Arlington.
Great work, guys. 👏

10/07/2026

Another successful Kisi and Cisco Meraki security system upgrade completed by the IDR Technology Solutions team , this time in Arlington, VA.

Our team recently completed a major access control and video surveillance upgrade consisting of a 16-door Kisi access control system and 21 Meraki security cameras.

The access control scope included:
• Installation of 2 new maglock-controlled openings
• Installation of 3 new electric strike-controlled openings
• Cutover of 11 existing access-controlled doors
• Decommissioning of 3 existing doors

For video surveillance, our team installed 8 new cameras and replaced 13 existing cameras throughout the facility.

But completing the system is only part of the job.

We take pride in the details that make an installation professional and serviceable long after we're finished. All security cabling was properly dressed, organized and labeled. Existing cabling at the security panels was cleaned up and reorganized, and finger duct was installed to provide clean wire management throughout the system.

Even the details that aren't normally seen received the same attention. Door release buttons installed beneath the reception desk were programmed, tested and individually labeled so the client can easily identify the correct entrance.

A security system should perform as good as it looks — and we're extremely proud of how this one came together.

Great work by the entire IDR team.

10/02/2026

🔦 𝗜𝗗𝗥 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗦𝗽𝗼𝘁𝗹𝗶𝗴𝗵𝘁: 𝗥𝗵𝗼𝗺𝗯𝘂𝘀
What if your security system could do more than simply record what happened?

Rhombus is another one of IDR's favorite platforms to design, install and support, combining video surveillance, access control, environmental monitoring, audio and AI analytics within one cloud-managed ecosystem.

So what makes Rhombus stand out?

𝗙𝗮𝗰𝗶𝗮𝗹 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻.
Powerful facial recognition can help identify people of interest and generate real-time alerts, turning cameras into a more proactive security tool.

𝗖𝘂𝘀𝘁𝗼𝗺 𝗔𝗜 𝗘𝘃𝗲𝗻𝘁𝘀.
Create AI-driven monitoring around scenarios specific to your environment and generate alerts when those events occur.

𝗔𝗜 𝗩𝗶𝗱𝗲𝗼 𝗦𝗲𝗮𝗿𝗰𝗵.
Search recorded video using natural language. Looking for someone delivering a package or cell phone use on a production floor? Describe what you're looking for and let AI help locate the relevant footage.

𝗔𝗰𝗰𝗲𝘀𝘀 𝗖𝗼𝗻𝘁𝗿𝗼𝗹 + 𝗩𝗶𝗱𝗲𝗼.
Bring credential activity and corresponding camera footage together within the same ecosystem, simplifying investigations and providing greater context around access events.

𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝘃𝗲 𝗠𝗮𝗽𝘀.
Manage your security system visually through interactive floor plans built directly into the Rhombus dashboard.

Select a camera from the map to quickly access its live view, making it easier for users to understand exactly where devices are located and monitor the areas that matter.

𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝗮𝗹 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴.
Monitor vape/smoke, air quality, temperature, humidity and other conditions with real-time alerts. This can be especially valuable in schools, including bathrooms where cameras cannot be installed.

𝗔𝘂𝗱𝗶𝗼 + 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻.
Pair detection with automated responses. For example, unwanted after-hours loitering can trigger an audio announcement advising the individual that the property is monitored and security has been notified.

𝗚𝗿𝗲𝗮𝘁 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗡𝗲𝗲𝗱𝘀 𝗚𝗿𝗲𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁.
Our experience with the Rhombus technical support team has been excellent, knowledgeable, responsive and there when our engineers need them.

Combine that with IDR's design consultation, engineering, professional installation, programming and ongoing support, and customers receive more than a collection of products. They receive a complete security solution backed by both their integrator and manufacturer.

𝗢𝗻𝗲 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺. 𝗢𝗻𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻.
Cameras. Access control. Environmental sensors. Audio. AI analytics. Real-time alerts.

The future of physical security isn't just about recording what happened. It's about recognizing what's happening and giving organizations the tools to respond.

That's why Rhombus is another one of IDR's favorite platforms to design, install and support.

10/01/2026

Could a technician who has never seen your security system understand it five years from now?

At IDR, we believe the answer should be yes.

A clean installation isn't just about how a system looks on the day the project is completed. A properly designed system should also be easy to understand, troubleshoot and service throughout its lifecycle.

That's why documentation and labeling are an important part of our installation standards.

𝗖𝗮𝗯𝗹𝗲 𝗟𝗮𝗯𝗲𝗹𝗶𝗻𝗴.
Cables should be clearly identified at both ends using consistent naming conventions.

When a technician needs to troubleshoot a door, camera or other device years later, they shouldn't have to start by figuring out which cable belongs to it.

𝗜𝗻𝘀𝗶𝗱𝗲-𝗣𝗮𝗻𝗲𝗹 𝗟𝗮𝗯𝗲𝗹𝗶𝗻𝗴.
Opening a security or access control panel shouldn't reveal a collection of mystery wires.

Locks, REX devices, door contacts, readers, power, relays, inputs and outputs should be organized and identified so the technician can understand what they're looking at.

𝗣𝗮𝘁𝗰𝗵 𝗣𝗮𝗻𝗲𝗹𝘀 & 𝗛𝗲𝗮𝗱-𝗘𝗻𝗱 𝗘𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁.
Ports, equipment and cabling should follow the same naming conventions used throughout the rest of the installation.

Consistency matters.

𝗔𝘀-𝗕𝘂𝗶𝗹𝘁 𝗮𝗻𝗱 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗣𝗮𝗻𝗲𝗹 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻.
This is where everything comes together.

Our final As-Built and panel drawings are designed to correspond with the actual installation, including device names, cable identifiers, panel connections, panel information and other important system details.

For project installations, IDR will even provide laminated copies of the final As-Built drawings inside the client's IT and security closets, putting critical documentation where a service technician is most likely to need it.

Why go through all this effort?
Because good documentation saves time.

A technician standing in a security closet should be able to look at the panel, look at the labels, reference the As-Built drawing and understand how the system was constructed.

That can mean less time tracing cables, less time reverse-engineering someone else's work and more time actually resolving the customer's problem.

We don't document systems only for the technician installing them today.

We document them for the technician who may need to service them five years from now.

09/30/2026

**Modern technology doesn't have to look out of place — even in an older building.**

IDR recently upgraded a legacy **4-wire intercom system to a modern ButterflyMX video intercom solution**, giving the customer significantly more functionality while maintaining a clean finished appearance at the entrance.

𝗠𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗶𝗻𝗴 𝗟𝗲𝗴𝗮𝗰𝘆 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲.

Replacing an older intercom isn't always as simple as removing one device and installing another.

Behind the scenes, our team adapted the existing infrastructure and installed the equipment required to transition the legacy 4-wire system to the new ButterflyMX platform.

The result on the customer-facing side?

**A clean, modern video intercom installation that looks like it belongs there.**

𝗩𝗶𝗱𝗲𝗼 𝗜𝗻𝘁𝗲𝗿𝗰𝗼𝗺 + 𝗖𝗼𝗻𝗰𝗶𝗲𝗿𝗴𝗲.

The new system provides modern video intercom functionality along with a **ButterflyMX Concierge Station**, giving staff a centralized way to manage visitor communication and building access.

Visitors get a simple, intuitive experience at the entrance while staff gain a much more capable platform behind it.

𝗔𝗲𝘀𝘁𝗵𝗲𝘁𝗶𝗰𝘀 𝗠𝗮𝘁𝘁𝗲𝗿.

Intercoms are often installed at one of the most visible locations in a building — the front entrance.

That means functionality matters, but so does the finished installation.

For this project, the ButterflyMX intercom was installed on a clean stainless-steel plate that complements the new technology while fitting naturally against the building's existing brick and architectural character.

**The technology changed completely. The character of the entrance didn't have to.**

That's what a well-executed technology upgrade should look like.

Address

New York, NY
11214

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Telephone

718-594-7865

Website

http://www.IDRTechnologySolutions.com/

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