Weber Dispute Resolution

09/12/2026

Got a Hostile Email? Don’t Answer Everything.

09/12/2026

There is a common perception that you can’t learn empathy. You either have it or you don’t.

I disagree.

My years of training mediators have convinced me that empathy is a skill people can develop with attention and practice.

One place to start is by noticing your own reaction. If you catch yourself thinking, That makes no sense or This person is being unreasonable, slow down and get curious.

Ask another question. Stay with the person a little longer. Pay attention to what they are saying and what they may be having trouble saying.

I wrote more about this in my latest article on empathy in mediation.

https://weberdisputeresolution.com/empathy-in-mediation/

This is also the kind of skill we work on in our 40-Hour Divorce Mediation Training beginning September 30.

Empathy in mediation is essential. Find out how it can be cultivated to strengthen relationships and improve negotiations.

09/09/2026

Feeling Rushed? Say It Out Loud.

09/09/2026

09/07/2026

09/04/2026

Stop Using These Two Words in Conflict