13/06/2026
📢 Important Update for Patients – From 1 July
From 1 July, Medicare requirements are changing. Following your consultation, patients will be required to assign their Medicare benefits before a claim can be processed. This allows us to continue bulk billing eligible consultations rather than charging the patient.
This process may occur in one of two ways:
✅ Signing a paper form at the clinic (as many patients have done previously), or
✅ Receiving a secure text message from HotDoc after your appointment.
This requirement applies to all bulk-billed services, including telephone consultations, such as when a doctor calls to discuss your results.
If you receive a HotDoc text message, you will be asked to confirm your Date of Birth to verify your identity and accept to assign your Medicare benefit to the GP.
⚠️ Please note: HotDoc will NEVER ask for your bank account details, credit card information, or any payment details via text message.
If you have any questions about this new process, please contact us at Loxton Health Centre.
Thank you for your understanding and cooperation as we implement these Medicare changes.