05/06/2026
Feedback Friday π
We love sharing the experiences of our patients and celebrating the incredible care our teams deliver every day π
Last month, we received some wonderful feedback from patients who came to us feeling nervous or anxious. It means so much to know that our teams are making a real difference by taking the time to listen, reassure and support every individual throughout their journey.
At the heart of everything we do is a commitment to providing high-quality care and outstanding customer service. From the moment patients walk through our doors, we focus on creating a calm, welcoming environment where they feel comfortable, supported and reassured every step of the way.
Thank you to all of our amazing staff for consistently going above and beyond β and to our patients for trusting us with their care π«
If you or someone you know is considering private treatment or has any enquiries, please get in touch with us today:
π 01206 752121
π§ [email protected]
Ramsay Health Care UK
"My treatment at Oaks Hospital from start to finish was absolutely fantastic, to the highest level of professionalism, care and consideration for their patients, and that was from everyone, top to bottom, very happy and caring staff. Nobody wants to be in a hospital, but if I, in the future, am in a position of requiring hospital treatment again, then Oaks Hospital, without a shadow of doubt, would 100% be my first choice. This hospital is second to none."
"Amazing from start to finish. All the different departments had wonderful staff, very helpful, kind, caring and informative. The Surgeon and Anaesthetists were amazing, honestly, I was so scared, but they talked to me, came and checked on me several times after the operation. The best care I have ever had. The calmness of the staff before I was put to sleep, making me feel really at ease, the care in recovery, all the staff from Catering, Nurses, HCA on the Ward, Porter was just outstanding. Thank you all so much."
"Everyone at the hospital was so friendly and caring. The process at the hospital was smooth, and you can see how well everyone worked together. No question seemed insignificant, and you can tell the care of the patients was at the heart of everything they do."
"I was extremely nervous and tearful, building up to the surgery, and my nurse sat down and talked through my fears and was so kind and understanding, she was amazing. The anaesthetist and his assistant were so kind, as I was scared to go to sleep - and they really helped me to settle and feel safe."
"I suffer from health anxiety, but the staff were so attentive that I felt so comfortable and relaxed going through my first operation."
"Staff incredible, made me feel comfortable and took away my stress and anxiety."
"If you are in two minds about going private, don't be."
