Orwell Medical Practice

03/09/2026

We have received several requests from patients in recent weeks regarding information on the services available on Pharmacy First Scotland.

Please see this helpful link for NHS Inform https://www.nhsinform.scot/care-support-and-rights/nhs-services/pharmacy/nhs-pharmacy-first-scotland/and the Right Care, Right Place services available.

31/08/2026

31/08/2026

We would like to thank all of our patients this morning for the patience they are showing our administration team answering your calls. Due to high levels of unexpected and unavoidable absence we are aware the wait time for your call to be answered is currently longer than normal. We appreciate your understanding.

25/08/2026

IMPORTANT NOTICE
Due to unprecedented clinical absence we are operating with significantly reduced numbers of doctors today.
We would appreciate if you only contact us for a same day appointment if your concern is acute and cannot wait.
We are doing our best to maintain a good level of service and we need to ensure we can treat those people today who genuinely cannot wait until later in the week or next week.
We appreciate your understanding
Sincerely
The partners

11/08/2026

Due to technical issues we are unable to access your requests via Ask My GP, we are working to fix the error.

01/07/2026

We are experiencing an increased number of calls and Ask My GP queries and requests from patients regarding hayfever symptoms.

Did you know that all medications are available at the pharmacist via pharmacy first including antihistamine, nasal sprays and eye drops and further over the counter medication is available at your local pharmacy

23/06/2026

Help us keep the queue moving! Please use the Self Check-in on arrival at the practice
(located inside the first doors)

10/06/2026

Did you know that patients over the age of 16 years old can register for a patient services account for prescriptions requests? Having a patient services account enables patients to request repeat prescriptions online and track the progress of the request
(as an added bonus patients can see the date your item was last issued and the quantity provided)

Register for you account on our website or using the link below
https://www.lochlevenhealthcentre.co.uk/your-record/keep-us-up-to-date/register-for-online-services-form/

09/06/2026

Orwell medical practice are closed for the public holiday Monday 15th June