02/06/2026
🎉 Katie is officially 3 months into her Optimum journey! 🎉
Time really does fly when you're busy helping customers.
Over the last three months, Katie Marchment has become an important part of our Customer Experience Team, supporting customers, answering questions, and helping practices get the most from their partnership with Optimum RX Lens Specialists.
There's a good chance you've already spoken to her on the phone or by email!
And here's the exciting bit... we're growing and currently recruiting for a Customer Experience Specialist to join our team. So, if you've ever thought about a career in customer service within a friendly, employee-owned business, this could be your opportunity to work alongside Katie and the rest of our fantastic team. 🌟
If you've spoken to Katie recently, we'd love for you to say hello in the comments or share your experience below. 👇
Need to get in touch?
📞 01524 541540 (Option 1)
📧 [email protected]
Interested in joining Team Optimum? We'd love to hear from you! 💙