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HCI At HCI we help providers of health and social care make intelligence driven decisions to attain, manage and improve quality, safety and regulatory compliance.

Since 2005, HCI has been transforming quality and patient safety and regulatory compliance through professional services and digital transformation. We have worked with national and international health and social care organisations, across the private, public and social sectors, with the ultimate goal of improving patient safety. Our high calibre team members have a range of backgrounds, from clinical and social care to quality and research. We harness this expertise and provide extensive training to further develop and refine the team’s capabilities. HCI is a trusted partner in healthcare – our strong reputation is built upon exceptional client service, the quality of our team members and our commitment to improving outcomes for service users.

🚨 Audits Completed. But Issues Are Still Open.HIQA inspection findings highlight a recurring challenge: audits are being...
30/10/2026

🚨 Audits Completed. But Issues Are Still Open.

HIQA inspection findings highlight a recurring challenge: audits are being completed, but corrective actions aren't always followed through.

Identifying issues isn't enough. It's how quickly they reach the right people that matters.

Discover how Cloda helps teams complete audits over 50% faster, develop Quality Improvement Plans (QIPs) and track actions through to completion.

📖 Read our latest blog on turning audit findings into meaningful improvements.

🔗 https://www.cloda.ai/blog/from-audit-findings-to-action-why-faster-follow-up-matters-in-for-quality-improvement-plans-in-healthcare/

Discover how effective healthcare audit follow-up, clear accountability and AI-powered audit management help teams close gaps and drive quality improvement plans in healthcare.

Audits done. ✅ Issues identified. ✅ QIPs in place. ✅So why are HIQA inspectors still finding the same problems? Across H...
29/10/2026

Audits done. ✅ Issues identified. ✅ QIPs in place. ✅

So why are HIQA inspectors still finding the same problems? Across HIQA reports, findings tell a similar story. The audit gets done. The actions don’t.

Findings flagged for immediate attention are still open at the next inspection. Actions are identified but never implemented. Nobody has clear oversight of who owns what.

An audit only matters if something changes because of it.

Cloda’s Evaluation Station helps teams close the loop. Narrate findings with Voice Audits, review AI-suggested ratings and QIPs, give every action an owner and a deadline, and track it through to completion.

Less admin. Faster action. Better care.

👉 Swipe through to see what HIQA found, and how to make sure your audits lead to real improvement.

📅 Book a demo: https://www.cloda.ai/solutions/the-evaluation-station/

We had a fantastic day with the Sunnyfield Disability Services team as the rollout of Cloda officially gets underway. ✨ ...
28/10/2026

We had a fantastic day with the Sunnyfield Disability Services team as the rollout of Cloda officially gets underway. ✨

This marks an exciting step in Sunnyfield’s digital journey, with Cloda being introduced across the organisation to support 1,500 staff with instant access to Sunnyfield’s approved policies and procedures. Staff can now simply ask Cloda a question, and Cloda responds with the right information instantly.

Sunnyfield continues to demonstrate a strong commitment to innovation, quality and giving staff the tools they need to deliver high-quality support.

We’re incredibly proud to partner with such a forward-thinking organisation and support them as they continue to strengthen how important information is accessed and applied across their services.

Congratulations to everyone involved in reaching this exciting milestone. 👏

Learn more about Cloda: https://www.cloda.ai/au/

🚀 Cloda is heading to Care Roadshows Yorkshire next week!Come and meet Nay Gurung at Stand 20 for a live demo of Cloda a...
28/10/2026

🚀 Cloda is heading to Care Roadshows Yorkshire next week!

Come and meet Nay Gurung at Stand 20 for a live demo of Cloda and discover how our AI-enhanced Quality Management System is helping care teams make quality, safety and compliance easier.

💬 Just Ask Cloda – Get instant answers to your policies and procedures.
🎙️ Just Tell Cloda – Complete audits over 50% faster with Voice Audits.

📍 Elland Road Stadium
📅 3 November 2026
🔹 Stand 20

We look forward to seeing you there!

Learn more: https://www.cloda.ai/uk/blog/cloda-to-exhibit-at-care-roadshows-2026-yorkshire-and-wales/

🚀 **Cloda is heading to Yorkshire and Wales!**We're delighted to be exhibiting at two upcoming Care Roadshows, where we'...
28/10/2026

🚀 **Cloda is heading to Yorkshire and Wales!**

We're delighted to be exhibiting at two upcoming Care Roadshows, where we'll be showcasing how Cloda's AI-powered Quality Management System is helping care providers make quality, safety and compliance easier.

Come and discover how Cloda can help your teams:

✅ Get instant answers from approved policies – Just Ask Cloda!
🎙️ Complete audits over 50% faster with Voice Audits – Just Tell Cloda!
✅ Simplify risk management, training and quality improvement.

📍 **Care Roadshow Yorkshire** – 3rd November | Elland Road, Leeds
📍 **Care Roadshow Wales** – 10th November | Cardiff City Stadium

We look forward to meeting care providers and demonstrating how AI can reduce administration, strengthen compliance oversight and give teams more time to focus on care.

👉 Read more: https://www.cloda.ai/uk/blog/cloda-to-exhibit-at-care-roadshows-2026-yorkshire-and-wales/

Cloda will be exhibiting at Care Roadshows 2026 — Yorkshire and Wales.

⏳ Your audits could be taking twice as long as they need to. Here's why 👇Hand-written notes. Hours of write-ups. QIPs bu...
27/10/2026

⏳ Your audits could be taking twice as long as they need to. Here's why 👇

Hand-written notes. Hours of write-ups. QIPs built from scratch.

There's a faster way: Cloda Voice Audits.

🎙️ Speak your findings.
📋 Cloda maps findings to the audit questions.
✅ Cloda suggests compliance ratings.
📈 Cloda drafts QIPs and actions.
👤 You review and approve.

Over 50% faster to complete. Less admin. Faster action. More time for care.

See the difference for yourself and book a demo 👇

👉 https://www.cloda.ai/solutions/the-evaluation-station/

Around a third of care homes are rated requires improvement or inadequate for well-led. That's one of the headline findi...
23/10/2026

Around a third of care homes are rated requires improvement or inadequate for well-led. That's one of the headline findings in the CQC's 2025/26 report, published today.

Most services are rated good or outstanding. But leadership is the area most in need of improvement.

The report also found:
➡️ Governance shortfalls in 55% of care home assessments that looked at that quality statement
➡️ Only 38% of direct care staff had completed dementia training
➡️ International recruitment into social care fell to just over 30,000 in 2025/26

The services rated outstanding had something in common. Not more paperwork. Clearer oversight. Training matched to the people they support. Competence checked through audits, observation and supervision.

We've summarised the key findings, what good looks like, and practical steps for providers in England.

Read the full summary: https://www.cloda.ai/uk/blog/cqc-state-of-care-2025-26-key-findings-the-leadership-gap-and-what-providers-should-do-next/

CQC State of Care Report 2025/26: key findings for providers in England, from the leadership gap and training shortfalls to what good care looks like and next steps.

⏳ Spending More Time Auditing Than Improving?Traditional auditing can mean hours of administration, delaying corrective ...
22/10/2026

⏳ Spending More Time Auditing Than Improving?

Traditional auditing can mean hours of administration, delaying corrective actions and taking valuable time away from improving care.

With Cloda Voice Audits, teams can complete audits over 50% faster, simply by speaking their findings. Cloda maps these to the relevant audit questions and suggests compliance ratings and QIPs for you to review and approve.

Less admin. Faster action. More time for quality improvement.

📖 Read our latest blog to discover why it's time to rethink traditional auditing.

🔗 https://www.cloda.ai/blog/are-traditional-internal-audits-taking-too-much-time-away-from-quality-improvement/

Discover how AI-powered Voice Audits help healthcare quality managers reduce administration, complete audits over 50% faster and focus on quality improvement.

📍 We're delighted to be at the HMI Conference 2026 today in the RDS.Looking forward to meeting health and social care le...
22/10/2026

📍 We're delighted to be at the HMI Conference 2026 today in the RDS.

Looking forward to meeting health and social care leaders to discuss how HCI can support their regulatory, quality, safety and compliance needs.

🎙️ We're also excited to showcase Cloda's NEW Voice Audits feature, helping healthcare teams complete audits over 50% faster. Just Tell Cloda!

👋 Attending HMI today? Come and meet the team to discover how HCI and Cloda can support your organisation!

Learn more about Cloda: https://www.cloda.ai/

20/10/2026

🎙️ Complete Audits Over 50% Faster. Just Tell Cloda!

Introducing Cloda Voice Audits – a faster, smarter way to complete audits, without the endless typing and administration.

Just Tell Cloda what you see, and she'll structure your findings, suggest compliance ratings and help draft Quality Improvement Plans (QIPs) – all for you to review and approve.

✅ Over 50% faster audit completion
✅ Less administration, more time for quality improvement
✅ Faster action on issues identified during audits

Speak. Review. Audit Done.

▶️ Watch Cloda show you how it works!

🔗 Book your demo: https://www.cloda.ai/solutions/the-evaluation-station/

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