25/08/2026
A great option for families to know about 👇
If your child needs to see a GP, Health NZ’s Online GP service is another great option for accessing GP care, giving families more choice about how and when they get the care they need.
It’s FREE for children aged 13 and under, and many common health concerns can be assessed online, with prescriptions arranged if needed.
It’s a really useful alternative when accessing care from home is more convenient.
Have a read of the post below to find out more. 👇
https://www.healthnz.govt.nz/online-phone-healthcare/online-gp-care
"It wasn't an emergency, but she needed care that night."
When Kloe's four-year-old daughter Ruby developed a recurring skin infection one evening, she found herself in a situation many parents know well. Ruby needed medical advice and treatment quickly, but not a trip to urgent care.
At 7pm, Kloe logged on to Health New Zealand's Online GP service. Within minutes, she was speaking with a nurse, sharing photos of Ruby's condition. Soon after, a doctor joined the call, assessed the issue, and arranged a prescription to be collected from their local pharmacy the next morning.
"This was the fourth very positive experience our family has had with the service," says Kloe. "I know this is free for us, but it's a service I would happily pay for time and time again."
The Online GP service gives people another way to access timely healthcare when they can't get in to see their usual GP, especially after hours, on weekends, or if they live in a rural area.
✅ Free for children 13 years old and under
✅ Subsidised for young people aged 14-17 and people with community services cards
✅ Available from anywhere in New Zealand
✅ Treatment for many common conditions without needing to leave home
Since launching in May 2025, more than 77,800 people have used the service, with over 103,600 consultations completed. Most patients receive the care they need online without needing to be referred elsewhere.
Learn more about Online GP and whether it's right for you: www.healthnz.govt.nz/onlinegp