Massachusetts Health & Hospital Association

06/11/2026

ED Coordination – in Real-Time.

Baystate Health created a transformative tool to improve coordination in the emergency department – reducing capacity constrains, improving flow, and getting patients where they need to be faster.

Read more about this here: https://shorturl.at/dxkGZ

06/11/2026

Happy Birthday to us! Today marks the anniversary of the hospital's dedication ceremony in 1893. At the time, the hospital already had two patients being treated! This is a colorized photo from 1893.

06/11/2026

🎉💙 Happy CNA Week! 💙🎉

June 11–17, we proudly celebrate our incredible Certified Nursing Assistants (CNAs), Nursing Assistants (NAs), and Critical Care Technicians (CCTs) across Heywood Healthcare! 👏✨

Every day, these dedicated team members provide compassionate care, comfort, kindness, and support to our patients and families. Whether helping with daily care needs, offering a reassuring smile 😊, or stepping up to support their colleagues, they make a lasting difference in the lives of those we serve.

💚 Your commitment to teamwork
💚 Your compassion for others
💚 Your dedication to patient-centered care
..are at the heart of everything we do.

🏆 During CNA Week, we are also honored to recognize our 2026 BEE Award (Be Extraordinary Every Day) Honorees—individuals who exemplify exceptional service, teamwork, and compassion.

📍 BEE Award Presentations:
🐝 Athol Hospital – June 11
🐝 Heywood Hospital – June 17

Please join us in celebrating and thanking all of our CNAs, NAs, and CCTs for their outstanding contributions to our patients, families, colleagues, and communities.

🌟 Thank you for everything you do. Your work matters, your impact is felt every day, and we are honored to celebrate YOU! 🌟

💙

06/10/2026

What does it take to make AI work in healthcare?

At UMass Memorial Health, the answer starts with preparation. President and CEO Eric Dickson, MD emphasizes that effective AI adoption depends on a workforce that understands and embraces the technology, as well as a strong data infrastructure to support it.

By focusing on these fundamentals first, the organization is positioning AI as a tool to improve existing workflows, rather than adding complexity or disruption.

Learn more here ⤵️

CEO Eric Dickson says many health systems are implementing AI in the wrong order, and shares what his organization is prioritizing instead.

06/09/2026

An innovative approach to a growing challenge.

Facing rising demand, Boston Children’s Hospital’s neurosurgery department reworked its scheduling and clinic processes, leading to:
✔️ Decreased wait times
✔️ 26% fewer cancellations
✔️ Higher patient satisfaction

Proof that thoughtful, collaborative operational changes make a real difference in access and experience.

Read more here ⤵️

06/08/2026

06/05/2026

Healthcare workers deserve safe workplaces – full stop.

On the tenth anniversary of Friday, we’re highlighting comprehensive workplace violence reforms supported by MHA, Massachusetts Nurses Association (MNA), and 1199SEIU United Healthcare Workers East, a critical step our state can take in protecting the people who care for all of us.

Learn more about the proposal and other steps local healthcare providers are taking: https://shorturl.at/zOdyF

06/04/2026

06/03/2026

🚨 Growing shortfalls in our state's Health Safety Net program, which could reach nearly $300 million this year alone, are shouldered by hospitals alone – posing a serious challenge to their fragile operations.

We are grateful for the attention state leaders have devoted to this critical program in recent years, knowing that support will be even more important as significant coverage losses near.

Read more here ⤵️

The account faced a $300 million shortfall last year.