What are the opening hours?

Monday 12am - 11:59pm Tuesday 12am - 11:59pm Wednesday 12am - 11:59pm Thursday 12am - 11:59pm Friday 12am - 11:59pm Saturday 12am - 11:59pm Sunday 12am - 11:59pm

Medical City Plano, Dallas, TX (2026)

10/15/2026

Exceptional care takes a team, and excellence can be found in every corner of our hospital. 💙

Congratulations to our October ALWAYS Award honorees, recognized for going above and beyond to support patients, families and fellow colleagues at Medical City Plano! 🎉

Colleague: Marshall Hays (Patient Transport)
Colleague: Kirstie Kent giles (Outpatient Surgery)
Colleague: Terry Wilson (Facilities)
Department: Information Technology
Leader: Sheldon Gilbert (Surgical Services)

From coordinating patient care and supporting safe hospital operations to ensuring our teams have the technology and resources they need, every role contributes to the quality and experience of care we provide.

We're proud to recognize these colleagues and teams for exemplifying our ALWAYS values and helping us continually raise the bar for our patients and community.

Help us recognize other caring Medical City Plano employees who exceed expectations 👉 https://bit.ly/4BnUuxc

Learn more about impactful careers at Medical City Plano 👉 https://bit.ly/4s5C7J9

10/15/2026

When you or a loved one needs emergency care, your closest option may be a freestanding emergency room (FSER).

An FSER provides 24/7 emergency care similar to a hospital emergency room, but it’s located separately from a hospital campus. Offering convenient access to emergency care, FSERs can help you get the care you need close to where you are.

In this video, Dr. Brad Hoover, an emergency physician with HCA Healthcare, explains what to expect during a visit — from check-in and evaluation to treatment — and how, if you need hospital-based care, our connected network can help coordinate the next step.

Each year, approximately 10 million patients receive emergency care across our broader HCA Healthcare network. Every visit is different, but our goal is always the same: to help you get the care you need when it matters most.

🏥 Find your nearest emergency room: https://bit.ly/4s7aPlD

10/14/2026

At Medical City Healthcare, supporting career growth is an important part of strengthening patient care. As part of HCA Healthcare, our colleagues have access to workforce development programs that help them build new skills, advance their careers and step into critical roles.

Across our organization, HCA Healthcare invested more than $50 million last year in colleague education and development to help our people grow while supporting the needs of the communities we serve.

Learn more: https://bit.ly/4yoSB0m

10/13/2026

What happens when a community comes together in pink? Connection, encouragement, and a whole lot of hope. 💗

Thank you to everyone who joined us for Medical City Plano’s annual Evening of Pink benefiting Creatures Against Cancer!

From breast cancer survivors and caregivers to our healthcare teams and community partners, you helped make the evening a powerful celebration of strength, education and survivorship.

We’re grateful to everyone who continues to stand alongside those impacted by breast cancer — during Breast Cancer Awareness Month and throughout the year. A very special thank you to our planning committee, partners, volunteers, and event chairs Rose Sullivan and Michele Brown.

Swipe through for a few of our favorite memories from an unforgettable evening. 📸
Learn more about our cancer care and resources 🩷 https://bit.ly/3UjJeRE

10/13/2026

Unused or expired medications can be easy to forget, but safely disposing of them can help prevent misuse.

On Saturday, Oct. 24, six Medical City Healthcare hospitals will join the Drug Enforcement Administration - DEA for National Prescription Drug Take Back Day, offering free, anonymous medication disposal from 10 a.m. to 2 p.m. at drive-thru locations across North Texas.

Accepted items include prescription and over-the-counter medications, ointments, lotions, drops, liquid medication in leak-proof containers, v**e cartridges without batteries and pet medication. Needles, syringes, lancets and illegal drugs will not be accepted.

10/12/2026

Exceptional patient care takes an exceptional team. 💙

At our annual Ancillary & Support Services Awards Dinner, we celebrated the Medical City Plano and Medical City Sachse colleagues whose expertise, dedication and teamwork help make excellence possible every day.

Some work directly with patients. Others work behind the scenes. But each plays an important role in creating a safe, compassionate and exceptional experience for the patients and families we are privileged to serve.

Congratulations to this year’s award recipients and nominees, and thank you to all of our ancillary and support services colleagues for the many ways you solve problems, support one another and continually raise the bar. Your work makes our entire hospital stronger. 👏

Looking for a team where your contributions make a difference? Explore careers at MedicalCityPlano.com/careers.

10/12/2026

Preparing for a baby can bring questions at any hour. Our Consult-A-Nurse® line connects you with experienced, licensed nurses 24/7 for free health information, guidance and support.

Call Medical City Healthcare’s Consult-A-Nurse® line at 844-70-NURSE (844-706-8773) or find women’s care close to home: https://bit.ly/4s59DPM

10/11/2026

During Emergency Nurses Week, Medical City Healthcare joins our broader HCA Healthcare network in celebrating the emergency nurses who provide skilled, compassionate care when patients and families need it most. From triage and treatment to comfort and support, emergency nurses help guide patients through some of life’s most urgent moments.

At HCA Healthcare, emergency care teams help care for approximately 10 million emergency room patients each year. We are committed to supporting nurses with resources, education and tools that help them deliver high-quality, patient-centered care every day.

To all our emergency nurses, thank you for the expertise and steady presence you bring to every shift and every patient you serve.

10/10/2026

💙 Finding the right mental health care can feel overwhelming, but you don’t have to figure it out alone.

This World Mental Health Day, we’re helping make mental health care options easier to understand. Across our HCA Healthcare network of care, mental health clinicians provide compassionate, personalized support for people in communities nationwide.

With more than 45 inpatient locations and 135 outpatient programs in 14 states, our teams can help you take the next step toward care that fits your needs.

Start by scheduling an assessment with a compassionate mental health clinician today: https://bit.ly/3VCXDsE

10/09/2026

Flu season is coming. Get ahead of it with a $20 flu shot. An annual flu shot is one of the best ways to help protect yourself and those around you from the flu. Find a CareNow Urgent Care location today: https://bit.ly/4B4OsRZ

10/08/2026

Unused or expired medications can be easy to forget, but safely disposing of them can help prevent misuse and protect your home.

Medical City Healthcare hospitals are partnering with the Drug Enforcement Administration - DEA and local law enforcement for National Prescription Drug Take Back Day on Saturday, Oct. 24.

Drop off unused or expired prescription and over-the-counter medications from 10 a.m. to 2 p.m. at six drive-thru locations across North Texas. Ointments, lotions, drops, liquid medication in leak-proof containers, v**e cartridges without batteries and pet medication will also be accepted. Needles, syringes, lancets and illegal drugs will not be accepted.

Find a participating location and event details: https://bit.ly/4j7f5z5

10/08/2026

Congratulations to Morgan Collom, MD, Trauma & Acute Surgery, for being recognized with an ALWAYS Physician Award!

Their nomination reads:
“I am honored to nominate Dr. Morgan Collom for an ALWAYS Award in recognition of her outstanding partnership, leadership, and unwavering support of our teams.

Dr. Collom consistently demonstrates what it means to Care Like Family. She is an exceptional collaborator who works alongside both our nursing teams and physician partners to drive meaningful progress. Her ability to hold others accountable—while doing so with kindness, encouragement, and respect—truly sets her apart.

She is incredibly approachable and easy to talk to, fostering an environment where open communication and teamwork thrive. This has made a significant impact on our nursing teams, as her partnership brings both confidence and support in even the most complex situations.

Dr. Collom is someone we can always count on. She leans in without hesitation whenever support is needed and follows through in a timely and reliable manner. She is deeply engaged in our quality initiatives, consistently seeking to understand our metrics and identify opportunities to improve outcomes. She not only supports these efforts but actively advocates for her physician colleagues and partners with nursing to ensure we are meeting and exceeding our quality metrics.

Her dedication, responsiveness, and commitment to excellence have made a lasting impact on our unit. We truly could not imagine our team without her. Dr. Collom’s partnership is invaluable, and we are incredibly grateful for the leadership and support she brings every single day."

Thank you for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

10/07/2026

Behind every meal are food and nutrition services (FNS) team members helping fuel better health.

In recognition of Healthcare Foodservice Workers Week, we’re celebrating the FNS team members at Medical City Healthcare and across our broader HCA Healthcare network.

From nourishing patients throughout their healing journey to supporting the care teams who serve them, FNS colleagues play an important role in creating a positive care experience, one meal at a time.

Thank you to our FNS team for the care, precision and purpose you bring to every meal. Your work helps support healing and fuels healthier tomorrows.

10/06/2026

Congratulations to Jay Benjamin, Medical Oncology, for being recognized with an ALWAYS Leader Award!

Their nomination reads:
“Jay Benjamin consistently exemplifies the core values of accountability, leadership, willingness, you first, and safety, in both his daily actions and long-term impact on our team. Jay hold himself and the team to high standards while remaining fair, transparent, and supportive. He follows through on commitments and ensures issues are addressed promptly, creating a culture of trust and reliability.

Jay leads by example and creates an environment where team members feel supported, heard, and empowered. He takes time to mentor staff, including myself, help us grow professionally and build confidence in our roles. His calm and structured leadership style helps maintain stability even during high-pressure situations. He is always willing to step in and help wherever needed, whether that means assisting staff during busy shifts, addressing escalations, or advocating for resources to improve workflow. His proactive approach shows his dedication to both the team and patient care.

Jay also maintains a consistent positive and professional attitude. He encourages teamwork, recognizes achievements, and helps keep morale strong even during challenging periods. His ability to stay composed and solution-focused sets the tone for the entire department. Jay engages in active listening to hear the team members concerns and ensures that our needs are being addressed. He fosters an inclusive environment where everyone feels valued. His leadership reflects genuine care for people, not just outcomes.

Lastly, Jay actively promotes a culture of safety by reinforcing best practices, encouraging accountability, and ensuring that patient care standards are consistently being followed. His dedication, leadership, and commitment to excellence make a significant and lasting impact on the team and the quality of care we provide on C2."

Thank you for exemplifying our ALWAYS values; we are so proud you are part of our Medical City Plano family!

Help us recognize other caring Medical City Plano employees who exceed expectations: https://bit.ly/46KgbJe

Learn more about impactful careers at Medical City Plano: https://bit.ly/3Iqs7YE

10/06/2026

During Physician Assistant Week, Medical City Healthcare joins our broader HCA Healthcare network to recognize the important role physician assistants (PAs) play in caring for patients and supporting care teams.

Across specialties and care settings, PAs bring clinical knowledge, collaboration and compassion to the patient care experience. Whether conducting physical exams, helping guide treatment plans or supporting follow-up care, they work closely with physicians and colleagues to provide high-quality, patient-centered care.

As part of HCA Healthcare, PAs collaborate with care teams across a network that supported approximately 47 million patient encounters in 2025 across 190 hospitals and 2,500 outpatient facilities — helping make care possible for patients, families and communities.

To all our PAs, thank you for the care, expertise and support you bring to patients, families and care teams.

10/05/2026

Some lives are brief, but their impact lasts forever. 💙

In recognition of Pregnancy and Infant Loss Awareness Month, Medical City Plano's Healing Matters Support Group invites families to our annual Walk to Remember — a special annual gathering dedicated to honoring babies who will forever be part of our hearts and families.

Join us for a walk around the pond and a meaningful tribute as we create space for remembrance, connection and support. At Medical City Plano, compassionate care means being there for families through every part of their journey, including moments of profound loss.

Sunday, Oct. 11 at 3:30 p.m.
Shawnee Park Pavilion
3380 Sherwood Drive, Plano
Map to Shawnee Park: https://bit.ly/476UYK7

RSVP by Oct. 8 at https://bit.ly/47AQStT.
For questions, call 214-473-7317 or email [email protected].

We would be honored to walk alongside you. 🦋

10/05/2026

AFib, short for atrial fibrillation, is a type of irregular heartbeat that can increase your risk of stroke, heart failure and other health concerns. ❤️

Many people don’t know they have AFib until they are diagnosed. Watch Dr. Javier Sanchez, HCA Healthcare cardiac electrophysiologist and American Heart Association volunteer expert, explain common AFib symptoms and ways to manage the condition.

According to the American Heart Association’s 2025 Heart Disease and Stroke Statistics report, an estimated 5 million people in the U.S. live with AFib. Together with the American Heart Association, our broader HCA Healthcare network is raising awareness about AFib and heart health.

If you think you may have AFib, talk with your doctor or find a cardiologist near you: https://bit.ly/4y6OgyS

Get AFib resources and support through My AFib Experience®: https://bit.ly/4hJfpS8

10/02/2026

💙 Feeling anxious from time to time can be a normal response to stress. But when worry feels constant, hard to control or disruptive to your day, it may be time to seek support.

Anxiety, panic attacks and panic disorder are related, but they’re not the same. Understanding the difference can help you describe what you’re feeling and know when to talk with a doctor or mental health clinician.

Learn the signs of anxiety and panic attacks — including racing heart, shortness of breath, dizziness or a sudden sense of fear — and when support can help: https://bit.ly/4rLtNxY

➡️ If anxiety or panic symptoms are affecting your sleep, work, relationships or daily life, talk with your doctor or schedule an assessment with a mental health clinician: https://bit.ly/3TANls4

If you or someone you know is in emotional distress, call or text the 988 Su***de & Crisis Lifeline at 988 or use its online chat services at https://bit.ly/4y4CGUR. In a life-threatening emergency, call 911.

10/01/2026

A mammogram is more than another appointment — it’s a proactive step that can help protect your health. 💗

Breast cancer screening can help detect breast cancer early, when treatment may be more effective. If you’re due for a mammogram — or getting ready for your first one — watch our video to learn what to expect and how to prepare.

In 2025, healthcare professionals across our broader HCA Healthcare network performed approximately 1 million screening mammograms, helping people prioritize preventive care.

Due for a screening mammogram? Book yours online at https://bit.ly/4hjEJ2g or call (866) 717-2551.

09/29/2026

For many people with blood cancer or other serious blood disorders, a blood stem cell or bone marrow transplant can offer hope — and it often starts with a donor.

According to the Health Resources and Services Administration (HRSA), most patients who need a transplant don’t have a fully matched donor in their family and rely on NMDP (formerly Be The Match) to help find one. NMDP ℠ is a global nonprofit leader in cell therapy that helps save the lives of patients with blood cancers and disorders.

As part of HCA Healthcare, we're proud to support this life-saving work through the Sarah Cannon Transplant and Cellular Therapy Network — one of the nation's leading providers of unrelated bone marrow donor transplants in the U.S. Each year, this extensive network helps connect tens of thousands of patients with the care they need.

You could be someone’s match. Learn more and join the registry at https://bit.ly/4Aw6Cvs.

09/27/2026

Approximately 192,000 people will be diagnosed with blood cancer in the U.S. this year, according to the American Cancer Society.

Just in time for Blood Cancer Awareness Month, Dr. Navneet Majhail explains common types of blood cancer, symptoms to watch for and when to talk with a doctor. Dr. Majhail is a hematologist and physician in chief of blood cancers for HCA Healthcare Sarah Cannon Cancer Network.

As part of our broader network of care, the HCA Healthcare Sarah Cannon Cancer Network connects patients across the U.S. and U.K. to expert oncology services, including 14 blood cancer treatment programs that make up the Sarah Cannon Transplant and Cellular Therapy Network. Each year, more than 1,000 acute leukemia patients receive treatment through this network.

Looking for treatment for yourself or someone you love? Explore cancer care near you: https://bit.ly/3VgnNRD

09/26/2026

💓 Does your heart ever feel like it’s pounding, racing, fluttering or skipping a beat? These sensations can be signs of heart palpitations.

Heart palpitations are common, but some may need medical attention. Seek medical care if palpitations keep coming back or occur with symptoms of chest pain, fainting, severe dizziness or shortness of breath.

Triggers can be different for everyone. Stress, caffeine, poor sleep, dehydration, certain medications and other factors may play a role.

Know what heart palpitations can feel like, what may contribute to them and when to seek care for a racing heart or skipped heartbeat: https://bit.ly/4ydwfQd

📍Concerned about your heart rhythm or palpitations that keep coming back? For nonemergency concerns, talk with your doctor or find care near you: https://bit.ly/4rGY0yg

If you are experiencing a medical emergency, call 911.

09/25/2026

On Research Administrator Day, Medical City Healthcare celebrates our research administrators for their dedication to advancing innovation that improves care, quality access and outcomes.

Across our HCA Healthcare network, research spans clinical care, population health, trauma, nursing, graduate medical education and more — helping improve how we serve patients and communities.

Research administrators play a vital role in moving this work forward — supporting collaboration, enabling operations and helping bring meaningful innovations into practice across our system. Explore more at https://bit.ly/46FOTEn.

09/24/2026

September is Su***de Prevention Month — a time to raise awareness, encourage meaningful conversations and remind our community that support is available.

Across Medical City Healthcare, colleagues at our behavioral health facilities came together this month to help shine a light on su***de prevention and the importance of mental health and wellness.

Don’t wait for a crisis to seek support for yourself or someone you care about. Explore mental health resources available through Medical City Healthcare: https://bit.ly/4yXiZ25

***dePreventionMonth

09/24/2026

Falls can happen at any age, but there are simple steps that can help reduce risk at home and in daily routines.

During Fall Prevention Awareness Week, take time to look for common hazards, such as loose rugs, poor lighting, cluttered walkways or missing handrails. Staying active, wearing supportive shoes and talking with your doctor about balance, vision or medication concerns can also help support safer movement.

Medical City Healthcare offers injury prevention resources designed to help you and your family take informed steps toward safety, mobility and independence.

Explore our fall risk and injury prevention resources: https://bit.ly/4yfWSUP

09/23/2026

Su***de is a leading cause of death for young people ages 15 to 24 in the U.S., according to the CDC.

Warning signs aren't always obvious. Small changes — like not responding to praise, looking different than usual or changes in hygiene — can be signs that someone may need support. Swipe for more warning signs to watch for and find teen su***de prevention resources at https://bit.ly/4hlFFBM.

Help is available through our broader HCA Healthcare network. With 50 inpatient locations and more than 180 outpatient programs across 14 states, we help connect families with care and resources when they need them.

Explore mental health services or make an appointment with a compassionate mental health clinician: https://bit.ly/4dvVUv4

If you or someone you know is in immediate crisis, call or text 988, or chat at 988Lifeline.org. Call 911 for a life-threatening emergency.

***dePrevention

09/22/2026

During Advanced Practice Provider (APP) Week, Medical City Healthcare recognizes our APPs and the important role they play across the HCA Healthcare network. From listening and assessing symptoms to helping guide treatment and follow-up care, APPs are there for patients every step of the way.

As highly trained clinicians with advanced degrees, APPs bring deep expertise to patient care. At HCA Healthcare, we’re committed to advancing that expertise by investing more than $50 million in education and professional development annually — because supporting our colleagues means supporting better outcomes for our patients.

To all our APPs, thank you for the compassionate care you provide every day.

Medical City Plano

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Monday	12am - 11:59pm
Tuesday	12am - 11:59pm
Wednesday	12am - 11:59pm
Thursday	12am - 11:59pm
Friday	12am - 11:59pm
Saturday	12am - 11:59pm
Sunday	12am - 11:59pm