Willowbrook Surgery

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We are a friendly, patient-focused practice committed to providing the highest standard of care.

We continually monitor our services and listen to patient feedback to help us improve and ensure you have the best possible experience at your surgery.

11/10/2026

The surgery will be closed on Tuesday 13th October 14:00-18:30 for staff training.

27/08/2026

🏦 Bank Holiday Reminder
Please note that the surgery will be closed on Monday 31st August for the Bank Holiday.
We will reopen as normal on Tuesday 1st September.

💊 Please remember to collect your prescriptions in advance and make sure you have enough medication to cover the Bank Holiday weekend.

🤒 If you become unwell while we are closed please contact the following:

For urgent medical advice, contact NHS 111 Wales.

For minor illnesses and ailments, your local pharmacy can provide advice and treatment for many common conditions.

If you need urgent dental care, contact NHS 111 Wales for advice.

Call 999 if you have a life-threatening emergency.

Please plan ahead and order any repeat prescriptions in good time.

Thank you, and we wish all our patients a safe Bank Holiday weekend. 💙

19/08/2026

💉 Flu Clinics Are Now Open!
Our flu clinic appointments are now available, and we’re also holding a Saturday flu clinic on 3rd October.

You may be eligible for a free NHS flu vaccination if you are in an eligible group, including:

• Adults aged 65 and over
• People who are pregnant
• People with certain long-term health conditions
• People who are immunosuppressed
• Children who are eligible for the NHS flu vaccine
• Other groups who meet the current NHS eligibility criteria

If you are eligible, please book your appointment with the surgery and help protect yourself and those around you this winter.

Stay safe, stay well and get protected! 💙❄️

04/08/2026

Take a look at our July figures. If you no longer need your appointment, please give us a call so we can offer it to someone else.

07/07/2026

Sonya Norman, one of our lead clinicians in the immunisation team, has an important message for all 17 and 18-year-olds in Cardiff and the Vale of Glamorgan born between September 1, 2007, and August 31, 2008.

This July, they will receive a letter from Cardiff and Vale University Health Board inviting them to receive a vaccination to protect against meningitis B.

Meningococcal group B (MenB) bacteria can cause serious, life-threatening illnesses including meningitis and septicaemia which can both lead to sepsis.

The vaccination programme has been introduced in response to recent meningitis outbreaks in other parts of the UK – particularly among those starting college or university and living in shared living spaces.

You will need TWO doses, four weeks apart, for full protection. Please carefully read your vaccination letter when it arrives.

Those with any queries should call the Cardiff and Vale vaccination team on 02921 841234.

02/07/2026

📢 Patient Notice – Electronic Prescribing is Coming 📢

Willowbrook Surgery is preparing to move to Electronic Prescribing, which will go live in September.

To help make the transition as smooth as possible, we kindly ask all patients that the next time you collect your prescription from the pharmacy, you let them know that they are your preferred pharmacy. They can record this on their system in readiness for the change.

From September, your prescriptions will be sent automatically and securely to your chosen pharmacy, meaning you will no longer need to collect your prescription from the surgery.

Thank you for your support and cooperation as we introduce this new service and work to make accessing your medication easier.

If you have any questions, please speak to a member of our team. Thank you for your continued support.

The Willowbrook team 💙

02/07/2026

This is Shannon. Shannon is an Assistant Respiratory Physiologist with the Lung Function and Sleep Apnoea team at University Hospital Llandough. Shannon and the team help people manage asthma and other lung conditions through diagnostic testing.

❤️🫁 As part of Love Your Lungs Week, members of the team will be at the 5km parkrun in Trelai Park, Cardiff this Saturday. Shannon along with colleagues Louis Herhon and Corey Davies, will be running the 5km course, while others will be there to support everyone taking part. They’d love to see you and cheer you on, whether it’s your very first parkrun or you’re a regular.

Shannon said: “Exercise can be hugely beneficial for people with respiratory conditions when symptoms are well controlled, helping improve lung strength, reduce breathlessness, build confidence and reduce the impact of respiratory symptoms.”

She added: “We want to emphasise that asthma or a lung condition should not prevent anyone from leading an active life. Many people with respiratory conditions can exercise safely and enjoy the same activities as everyone else. During Love Your Lungs Week, we are proud to support people living with respiratory disease and highlight the advantages of staying active. Events like this demonstrate that having asthma or a lung condition does not have to be a barrier. We are pleased to support the work of Asthma + Lung UK and encourage everyone to find a form of physical activity that suits them.”

If you're unsure about your fitness to participate, please speak with your GP beforehand.

Parkruns are free, volunteer-led events that offer a safe and supportive environment to maintain regular exercise. Join them on Saturday, 4 July, 8:45 am at Trelai Park, Vincent Road, Cardiff, CF5 5BJ. To take part please register for parkrun in advance (free of charge): 🔗 👇

01/07/2026

Charis Joyce, one of our fantastic immunisation coordinators, is supporting our RSV (respiratory syncytial virus) vaccination programme.

If you're pregnant from 28 weeks, or aged 75 and over, you can get your free RSV vaccine at one of our many walk-in clinics from July 1.

RSV is a common virus that can cause serious illness in older adults and newborn babies, but vaccination can help reduce the risk of severe infection and hospitalisation.

No appointment needed – just turn up.

Clinics are taking place across Cardiff and the Vale throughout July.

🔗 Click the link below to view all clinic dates, times and locations.

If you have any questions, call the Cardiff and Vale vaccination team on 02921 841234.

04/06/2026

📢 Patient Notice – Surgery Closure for CPET Training.

Reminder for patients that on Tuesday 9th June
the surgery will be closed from 2:00pm to 6:30pm for CPET training.

During this time, the Out of Hours Service will provide care for emergency appointments. If you require urgent medical assistance while the surgery is closed, please call NHS 111.

This protected training time allows our clinicians and staff to continue essential professional development, helping us provide the highest standard of care for our patients.

💊 Please remember to collect any prescriptions you may need before the closure.

The surgery will reopen and operate as normal on Wednesday 10th June.

Thank you for your understanding and continued support.

Willowbrook team 💙

04/06/2026

The Radiology Team at the University Hospital of Wales is currently experiencing a very high volume of telephone calls. Patients who wish to make an enquiry are therefore encouraged, where possible, to contact the department via email instead.

Although we understand that email may not be everyone’s preferred method of communication, using email helps the department respond to enquiries more quickly.

Appropriate enquiries by email include:

• Cancelling or rearranging appointments
• Checking waiting list times
• Confirming that referrals have been received
• Confirming appointment dates and times

Patients should include the following information in their email:

• Full name
• Date of birth and/or hospital or NHS number
• Current address
• Contact telephone number

Depending on the nature of your enquiry, please use the following email addresses:

• Ultrasound: [email protected]
• CT scans: [email protected]
• MRI: [email protected]

Address

5 Strathy Road
Cardiff
CF30SH

Telephone

+442920360555

Website

http://www.willowbrooksurgery.co.uk/

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