20/05/2026
📢 Important Notice: IT System Replacement
Parkhill Medical Practice and Avonbridge Branch Surgery will be upgrading our IT system as part of the national GP IT reprovisioning programme. During this period, our access to medical records will be limited and normal services will unfortunately be disrupted.
📅 Key Dates
Bank Holiday Closure: Monday 15th June
Transition Period: Tuesday 16th June – Friday 19th June
Go Live Date (new system): Thursday 18th June
🩺 Appointments
Routine appointments are available up to and including Friday 12th June.
After this date, we cannot book routine appointments until the new system is in place.
Routine bookings will resume from 10am on Friday 19th June.
During the transition week (16th–19th June):
Only urgent, same-day appointments will be available.
These are for clinical issues that cannot wait for a routine appointment.
💊 Prescription Requests
We cannot process repeat prescriptions requested between:
Friday 12th June – Friday 19th June
Please order your medication early if it is due during this time.
Your local pharmacy has been informed and can assist if issues arise.
🧪 Test Results & Medical Records
During the transition period, staff will have limited or no access to clinical records.
We will not be able to provide test results or medical information until after Thursday 18th June.
🙏 Thank You
We sincerely apologise for the inconvenience caused.
As we adapt to the new system, we may take a little longer than usual when booking appointments, answering queries and during appointments.
We greatly appreciate your patience and understanding during this time.