Springwood Surgery

21/05/2026

Stay safe as we head into a glorious bank holiday wkend ☀️

21/05/2026

May Bank Holiday Surgery Opening Times 🌳🕰️

Please remember to order any required medication in good time, we will close 6pm Friday 22nd May and reopen 8am Tuesday 26th May.

21/05/2026

21/05/2026

Got enough meds to last you this bank holiday weekend?💊

Did you know you can order your repeat prescriptions on:
• the NHS App
• via your NHS account
• or contact your GP practice or pharmacist

Find out more by visiting the link in the comments⬇️
https://ow.ly/sNCX50YYQAn

28/04/2026

May Bank Holiday Surgery Opening Times 🌳🕰️

Please remember to order any required medication in good time, we are closed Monday 4th May.

13/04/2026

We are using eConsult as a tool for you to tell us what you need to see a GP about, so that we can make sure you get the right care from the right person at the right time, every time. This change means that urgent issues can be seen promptly, and things that can wait can be seen by the right person to help you first time (rather than passing you from clinician to clinician). If you need any support completing one, our staff are here to help!

02/04/2026

🐣💐 EASTER BANK HOLIDAY OPENING HOURS 🐣💐

Please remember to order any required medication in good time, we are closed for a long weekend from 6pm Thursday 2nd April and will reopen 8am Tuesday 7th April.

31/03/2026

Not completed an eConsult before? Need some help? The team have provided us with some really helpful links to quick videos that show you how easy it is:

Guide to completing an eConsult (3 mins 56 seconds):
https://www.youtube.com/watch?v=NjvxkpjazGc

How to upload a photograph as part of an eConsult (1 minute 26 seconds)
https://www.youtube.com/watch?v=z3abZDtvyUU

You can access our direct link to eConsult via our Practice Website (www.springwoodsurgery.nhs.uk) - they really are simple to complete and let you provide us with the necessary information to get you the right care at the right time, every time.

*While they are simple (and even fun?) to fill in, please don't send us more than one a day - we really don't have the resources to handle multiple consultations with the same patient each day so please focus on the most important question/issue.

27/03/2026

More information available on our website (www.springwoodsurgery.nhs.uk).

To answer some specific queries:

- If you don't have access to a smartphone/tablet/computer at home then there is free internet access at local Libraries (https://libraries.redcar-cleveland.gov.uk/) and we are going to have a tablet installed in our Reception area which will also be accessible to patients.

- eConsult can be accessed via our Practice website - look for the big blue banner saying 'consult your Doctor' - it's hard to miss! Unfortunately you cannot initiate a consultation via the NHS app at the present time.

- We will only using eConsult to Triage GP appointments to begin with, if you need to arrange a blood test/vaccination/smear etc or another Nurse/HCA appointment please continue to contact Reception on 01287 619611.

- Repeat medication requests should continue to be made using the NHS App/SystmOnline or by completing a paper request slip. We cannot accept repeat prescription requests by phone or via eConsult.

- We can grant proxy access to a family member to help you manage your medical care, please ask our Reception team to find out more.