28/07/2026
When a client gives us a call to let us know their person has died, we will come to their location to bring the person into our care. There’s nothing you need to do to prepare, and we will guide you through every step of the process, following your lead and never rushing you.
But some people may have questions about how a home collection works, or simply want to feel prepared for when that moment comes. On our blog, Aaron and Liam from the Poppy’s team explain how the process works and what you might like to bear in mind.
We cover questions like:
🧡 How does a client arrange a home collection?
🧡 How long will it take for you to come?
🧡 What about if the person has died outside of Poppy’s hours?
Find the link to the full blog article in the comments below to learn more.