21/07/2026
โผ๏ธRECEPTION VACANCYโผ๏ธ
The Thorpe Practice
(Hackenthorpe and Owlthorpe Surgeries)
To apply please send a covering letter and a copy of your CV to Lisa Wilson, Practice Manager via email to: [email protected]
An exciting opportunity has arisen to join the Thorpe Practice Reception Team.
Our friendly and forward thinking teaching practice requires 2 x enthusiastic part time receptionist.
Must be flexible to cover annual leave and sickness, sometimes at short notice.
Working patten 1 (21hrs) :-
Monday - 8.00am - 14.00pm
Tuesday - 8.00am - 18.30pm
Wednesday - 8.00am - 13.30pm
Working pattern 2 (17.5hrs) :-
Tuesday - 13.00pm - 17.30pm
Wednesday - 9.00am - 5.30pm
Thursday - 8.15am - 13.45pm
Experience of reception work is advantageous, but not essential, as full training will be given. The ideal candidate will have good IT skills, be methodical and keen to learn.
As a member of our Reception Team, you will be the first point of contact for patients and outside agencies visiting or telephoning the practice. You will need to display a courteous manner, be non-judgemental with excellent communication & listening skills along with the ability to work efficiently under pressure and adapt quickly to respond to multiple demands, ensuring complete confidentiality is always maintained.
You will be trained in using Care Navigation to ensure patients are directed and signposted to the best possible service for their needs.
The post requires undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting & directing patients, effective use of the appointment system, booking appointments, processing of information, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The ideal candidate must be able to prioritise workload, be organised, be able to type, good grammar, reliable, and work using your own initiative and part of a team. Having experience of using MS Office software would be advantageous.
The successful candidate will be expected to work across both sites.
Closing date: 7th August 2026
Interview date: 27th August 2026
Possible start date of 28th September 2026