The CareSide

03/06/2026

Often, the dynamic between a home care recipient and their caregiver takes time to develop—it’s not just about completing tasks, it’s about building a comfortable relationship. Our goal is to support you and your family through the ups and downs, and that can only happen if you know what to expect.

01/06/2026

That feeling when your ageing parents *finally* have the support they need. 😮‍💨

28/05/2026

FAQ Friday: What's the difference between fully managed and self-managed care?

Your home care provider can fully manage your care, or you can choose to manage parts or all of it yourself. Here's what to know:

→ Whether you go the fully managed or self-managed route, every care package requires the oversight of an approved provider.

→ Your provider oversees your funding and verifies that the care and services you receive comply with national standards and legislation.

→ Not all service providers offer self-managed home care.

→ The provider you choose can remain an active participant in helping you manage your care. For instance, The CareSide offers to support self-managed clients at every step of this process, including completing and adjusting care plans and budgets and enlisting care workers.

→ If self-managing your home care under Support at Home is important to you, then you need to choose a provider that offers the flexibility you desire. You have the right to specify how involved you want to be in managing your care, and you can decide which aspects of your care you want to manage and which aspects you want your provider to handle.

Self-management doesn’t have to be all or nothing: You have a choice about how much you control, and your provider can do the rest.

26/05/2026

Why do some people hesitate to switch home care providers, even when they know a change is necessary? Here are 4 big reasons.

Transferring services can improve the care experience, so why do many people hesitate to change home care providers? Here are 4 big reasons.

24/05/2026

What is an associated provider? How is a notice of decision different from a funding allocation letter? What does IAT stand for?

The number of aged care terms and acronyms these days can make your head spin, so we created a glossary to keep it all straight. Don't forget to bookmark it! 📚

The CareSide's aged care glossary with industry terms, acronyms, and definitions to make your home care journey easier.

21/05/2026

It's another FAQ Friday, and we're here to answer common home care questions.

This week's FAQ addresses the differences between the Commonwealth Home Support Program (CHSP) and Support at Home. A more in-depth breakdown is available in the comments!

20/05/2026

Is Support at Home Classification 5 the right level for your needs?

This new guide provides an in-depth overview of Level 5 funding, services, and Support at Home FAQs.

Support at Home Classification 5 provides care services for older adults with complex and ongoing health needs. Our guide breaks it all down.

18/05/2026

The best home care providers communicate clearly — and consistently. That means you always know:

• Who's showing up at your door (and when)
• How your care budget is used
• What services are at your disposal
• What to expect at all times, whether you just signed up or are a long-time care recipient

15/05/2026

Have you noticed higher home care costs under Support at Home?

Service prices with The CareSide are 25% lower on average than those of other providers, which means more hours of care for you.

14/05/2026

It's FAQ Friday, and we're here to answer common home care questions. 🤨

This week's question addresses what happens with support workers when you transfer services from another provider.