28/07/2026
Compliance is no longer just about responding to complaints.
It’s about understanding the experiences of residents, families and staff before issues escalate.
That’s where the connection between Leecare Platinum6 and Tell Touch becomes so powerful.
Leecare remains your system of record, while Tell Touch provides real-time feedback and defensible evidence of the lived experience across your organisation.
Together, they help providers identify concerns earlier, respond faster and strengthen continuous improvement.
In an environment where resident voice, quality outcomes and measurable evidence are more important than ever, having both operational data and experience data in one ecosystem gives providers greater confidence to deliver exceptional care.
The strengthened Aged Care Quality Standards place increasing emphasis on involving older people in their care, listening to feedback and demonstrating continuous improvement.