08/07/2026
A truly magic moment at TLC Candlewood House Care Home.
A visit to Alexandra Palace became a truly special and heartwarming experience for one of our residents, Anne.
Since recently moving into the home, Anne, who is living with dementia, has understandably found the transition challenging and has often felt unsettled as she adjusts to her new surroundings. Recognising Anne's individual needs and wanting to support her wellbeing, our team took a person-centred approach by inviting her to join a small group outing to Alexandra Palace, offering a change of scenery and an opportunity to spend time with other residents in a relaxed environment.
The outing proved to be a wonderful success. Away from the unfamiliarity of her new routine, Anne appeared more at ease and engaged. It was a pleasure to see her chatting, laughing, and forming connections with fellow residents throughout the day. Moments of genuine social interaction and inclusion helped Anne feel part of the community, allowing her personality to shine through.
For the team, it was a powerful reminder of the importance of understanding each person's unique journey and finding meaningful ways to support them. Seeing Anne settled, smiling, and enjoying the company of others made the day truly memorable and highlighted the positive impact that thoughtful, person-centred care can have.
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